Windows 10: Random BSOD during desktop and gaming (Diablo 3)

Discus and support Random BSOD during desktop and gaming (Diablo 3) in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi all, After a year of minimal usage of my desktop pc, I decided to play Diablo 3 again. However, I'm having frequent crashes, both during gameplay... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by razzie, Aug 13, 2016.

  1. RAZZIE
    razzie Win User

    Random BSOD during desktop and gaming (Diablo 3)


    Hi all,

    After a year of minimal usage of my desktop pc, I decided to play Diablo 3 again. However, I'm having frequent crashes, both during gameplay but also when browsing the web, or sometimes right after startup even. It's not caused by Diablo 3 as the crashes were there before, I just always "ignored" them before, but now I use my desktop more often, it is hard to do. They occur sometimes every 15 minutes.

    The crashes: I'm pretty sure they are video card (driver) related. Sometimes I will just get a BSOD, sometimes my screen will simply go black. My eventviewer would sometimes show a message "The computer recovered from a bugcheck" or something. I was going to debug my .DMP files myself but during installation of WinDbg my pc crashed twice so I gave that up. I also removed my video card driver, reinstalled the latest version, but to no avail. I downloaded some latest motherboard drivers, but that also did not have any effect. The only thing I did not do was flash my BIOS.

    See my attached debug file. Thanks for anyone willing to help me.

    :)
     
    razzie, Aug 13, 2016
    #1
  2. RAGNAR509
    Ragnar509 Win User

    i get random restart playing diablo 3 in windows 10 not sure what to do

    have checked everything and seems to be running properly but still get random restart playing diablo 3 is there a fix to this
     
    Ragnar509, Aug 13, 2016
    #2
  3. ALEKJAKOBSEN
    AlekJakobsen Win User
    Video Memory Management Internal Error With Netflic App

    Same drivers and same problem here. Everytime i quit Diablo 3 i get bsod and the computer reboots. Annoying :/
     
    AlekJakobsen, Aug 13, 2016
    #3
  4. ZTRUKER
    Ztruker Win User

    Random BSOD during desktop and gaming (Diablo 3)

    Definitely a problem with your AMD Radeon HD 6800HD card or driver.

    Code: BugCheck 116, {ffffd3053e6b44a0, fffff80234c0cad8, ffffffffc0000001, 3} Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for atikmpag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys[/quote] The only drivers I can find on the AMD site are for the HD 6800M. Is that what you have? Really need the exact model number.
     
    Ztruker, Aug 14, 2016
    #4
  5. RAZZIE
    razzie Win User
    Hi Ztruker,

    Thanks for your reply. I have a Radeon HD 6850. Yesterday I installed the latest drivers from here: Legacy

    However, the problem is still there, so I'm not sure what I can do to fix, perhaps maybe updating my BIOS, but I'd rather not...
     
    razzie, Aug 14, 2016
    #5
  6. ZTRUKER
    Ztruker Win User
    Try the beta driver at the Legacy site or try this one:

    Attachment 96310
     
    Ztruker, Apr 5, 2018
    #6
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Random BSOD during desktop and gaming (Diablo 3)

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