Windows 10: Random BSOD, new Dell computer

Discus and support Random BSOD, new Dell computer in Windows 10 BSOD Crashes and Debugging to solve the problem; I got many BSOD on a new Dell's computer. I don't really know where to look at. I did a memory diagnostic check (the Windows 10 one,not Memtest86+)... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jedduff, Mar 27, 2017.

  1. JEDDUFF
    jedduff Win User

    Random BSOD, new Dell computer


    I got many BSOD on a new Dell's computer. I don't really know where to look at. I did a memory diagnostic check (the Windows 10 one,not Memtest86+) without any issue.

    Attachment 126981

    :)
     
    jedduff, Mar 27, 2017
    #1
  2. TWINTURBOCELICA
    TWINTURBOCELICA Win User

    BSOD errors

    Same problem here on a new Dell XPS15
     
    TWINTURBOCELICA, Mar 27, 2017
    #2
  3. GEESESHERMAN
    GeeseSherman Win User
    BSOD - win10pro64 - The computer has rebooted from a bugcheck.

    BSOD - win10pro64 - The computer has rebooted from a bugcheck.

    Hey guys! Im new to the forum. Seen a lot of great help on here and wondering if you guys may be able to assist me. Dell recently replaced my old system with a new one because of a motherboard warranty problem. The new computer was operating just fine up until
    recently when I started getting a BSOD and random restarts. This BSOD now comes up about every hour or so, sometimes sooner.

    The error message that I am getting is: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000004477, 0x00000000deadbf07, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: cc343464-d4ea-4169-ba11-64ec476f6851

    I've updated the BIOs, reseatted the memory, updated display drivers, updated the chipset drivers using Dells website.

    Attached are the memory dumps.

    Please let me know if there is anything else I should look at or something I should do.
     
    GeeseSherman, Mar 27, 2017
    #3
  4. PHILC43
    philc43 Win User

    Random BSOD, new Dell computer

    I would definitely run a more detailed memory diagnostic such as Memtest86+ and certainly one of your BSOD indicates memory corruption. Of course this can also be caused by a faulty driver so there may be more analysis required before we can be sure.





    Random BSOD, new Dell computer [​IMG]
    Diagnostic Test
    Random BSOD, new Dell computer [​IMG]
    RAM TEST

    Random BSOD, new Dell computer [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums


    Random BSOD, new Dell computer [​IMG]
    Note
    Random BSOD, new Dell computer [​IMG]


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.


    Another BSOD error dump also highlighted the rt640x64.sys driver (Realtek PCIe GBE Family Controller) so it would be worth checking on the DELL site for any update on this (your current one is dated 14 July 2016).
     
    philc43, Mar 27, 2017
    #4
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Random BSOD, new Dell computer

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