Windows 10: Random BSOD - Occured When Waking from Sleep

Discus and support Random BSOD - Occured When Waking from Sleep in Windows 10 BSOD Crashes and Debugging to solve the problem; See attached. Thanks for your help! 74236 Discussion in 'Windows 10 BSOD Crashes and Debugging' started by danhinze, Jan 6, 2017.

  1. DANHINZE
    danhinze Win User

    Random BSOD - Occured When Waking from Sleep


    See attached. Thanks for your help!

    :)
     
    danhinze, Jan 6, 2017
    #1
  2. SUPERBOYCHOY
    SuperBoyChoy Win User

    Blue Screen die (BSOD), Windows 10 Professional Laptop Machine

    I can confirm that this problem would occur every time I wake the computer up from sleep mode.

    After a few seconds waking up from sleep mode, the computer will freeze and then BSOD occurs

    Very annoying.
     
    SuperBoyChoy, Jan 6, 2017
    #2
  3. DKFLIP1981
    DKflip1981 Win User
    Problems with sleep

    when you wake from sleep, do you get a BSOD?

    nevermind.. just looked at your links..

    are you running on an SSD?
     
    DKflip1981, Jan 6, 2017
    #3
  4. AXE0
    axe0 New Member

    Random BSOD - Occured When Waking from Sleep

    That zip is from 3 weeks ago, have you had any BSOD recently?
     
    axe0, Jan 6, 2017
    #4
  5. DANHINZE
    danhinze Win User
    I forgot to post it and when I finally did I posted it to the seven forum by mistake. Anyway the user hasn't reported the issue since I gathered the data.
     
    danhinze, Jan 6, 2017
    #5
  6. DANHINZE
    danhinze Win User
    Happened again but may be different issue this time. New bug logs attached. User came back to a crashed machine.
    This is a Surface Pro 4 with 2 additional monitors attached using an external usb dual video card.
     
    danhinze, Jan 10, 2017
    #6
  7. AXE0
    axe0 New Member
    Since this is a new BSOD I would want to ask if you could upload a kernel dump to a 3rd party uploader like onedrive, google drive, dropbox or a similar service for analysis.

    Please let the user boot into safe mode, go to the device manager and uninstall the display driver.
    Then reboot the system and let Windows reinstall the display driver, this should happen at boot or via Windows Update.
     
    axe0, Jan 10, 2017
    #7
  8. DANHINZE
    danhinze Win User

    Random BSOD - Occured When Waking from Sleep

    Got the driver reinstalled. As for the kernal dump, I needed to reconfigure the dump type. So next time it kernal dumps, I'll grab the log and share it out.
     
    danhinze, Apr 5, 2018
    #8
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Random BSOD - Occured When Waking from Sleep

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