Windows 10: Random BSOD on multiple devices

Discus and support Random BSOD on multiple devices in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello,I have a HP ProBook 450 G6, HP EliteBook 850 G5, and a HP EliteBook 850 G7 that all keep crashing at random times. All three machines are fully... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by StephenTizzard, Jun 23, 2021.

  1. STEPHENTIZZARD
    StephenTizzard Win User

    Random BSOD on multiple devices


    Hello,I have a HP ProBook 450 G6, HP EliteBook 850 G5, and a HP EliteBook 850 G7 that all keep crashing at random times. All three machines are fully up to date running 21H1. I have collected mini dumps from all 3 and they are all showing crashes on rtump64x64.sys and Wdf01000.sys. The 850 G7 is a machine that was unboxed on Friday June 18. I have run hardware diagnostics, sfc /scannow, dism /online /cleanup-image /restorehealth, hp suppoort assistant to ensure all drivers are up to date. I uninstalled our AV Birdefender off one to ensure that wasn't the issue. Anyone have any idea what migh

    :)
     
    StephenTizzard, Jun 23, 2021
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
    Arc, Jun 23, 2021
    #2
  3. ZTRUKER
    Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Jun 23, 2021
    #3
  4. HERRSHAUN
    herrshaun Win User

    Random BSOD on multiple devices

    [SOLVED] Multiple random BSODs, all pointing to the kernel


    No BSODs yet but I haven't been playing World of Warcraft which I suspect to be a possible cause.

    Was the driver verifier step necessary or just a suggestion?
     
    herrshaun, Jun 23, 2021
    #4
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Random BSOD on multiple devices

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