Windows 10: Random BSOD only on desktop

Discus and support Random BSOD only on desktop in Windows 10 Software and Apps to solve the problem; I start to get completly randon BSOD normally when the system are at desktop sometimes with chrome open, never when was in use.Normally at morning I... Discussion in 'Windows 10 Software and Apps' started by Grecco Morais, Jun 22, 2023.

  1. Random BSOD only on desktop


    I start to get completly randon BSOD normally when the system are at desktop sometimes with chrome open, never when was in use.Normally at morning I notice the BSOD, during the usage, playing something, never occurs.I got some dumps mini and full to understand whats going on.I try to keep bios and windows updated, but was unable to identify the root cause.https://drive.google.com/file/d/1FaJurPI3xxWbGmzU2gQmWZGMxzcFKU5X/view?usp=sharing

    :)
     
    Grecco Morais, Jun 22, 2023
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Jun 22, 2023
    #3
  4. ARC
    Arc Win User

    Random BSOD only on desktop

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
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Random BSOD only on desktop

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