Windows 10: Random BSOD particularly when idling - Kernel Power Event 41

I could not find the thread I created for my original post (I looked under "My Posts" and was replied I had none. So, I did read the the post you told me to read about BSODs and I have attached the ZIP folder witht he results of the download. If you need anything else, please notify me.
History:
I built this machine in 2013 and ran Windows 7 Pro until last year when I was given the use it or lose it choice for Windows 10. At first the system ran fine, no problems, however after the last big update, it started freezing up.
At first I thought Chrome was at fault, then I found out ANY browser would freeze it.
later, I found some people had the problem because for Memory, I bought new memory, this was not my problem
I have applied every fix available on the web. Reloaded Windows 10; Power management, SFC, DISM, none have fixed my freezing problem.
Then I got a BSOD from my Graphic card (below). I read an article on how to fix this, even though I followed t step by step there were steps that I did not see in my system, therefore I could not perform that fix.
Problem:
My BSOD occurs mostly when the machine is idled and freezes within minutes. It gave me the BSOD shown in the word doc once, most of the time, it freezes with a black screen. I have to Power-off the desktop because no soft reboot works. The I get a Kernel 41 event. Let me know if you need a mini-dump , I was able to get one.

:)

 

BSOD after forced shutdown

Thank you

But can kernel power 41 cause bsod, i looked at event viewer, the bugcheck code is 0, if yes will it happen again?

 

Randomly restarting laptop

Kernel ID 41:

https://support.microsoft.com/en-in/help/202850...

Usually, if there is no BSOD, shutting down randomly is due to either overheating or a faulty Battery unit.

I remember some BIOS updates led to Random shutdowns in January. Did you apply a BIOS update in the laptop in Feb?

 

The only dump is from 1/15. It shows a problem with your video card/driver:
Code: BugCheck D1, {ffffed002ae3e200, 2, 1, fffff8054f21dfe6} *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys ( nvlddmkm+19dfe6 )[/quote] You have version 376.33 dated 12/10/2016.

You can give the 376.48 hotfix a try, see if that helps: GeForce Hot Fix driver version 376.48 | NVIDIA

 

I downloaded and installed the driver you suggested and restarted the computer(doc file); left it idle for a bit and it froze again. I tried to attach a minidump but the system gave me the message in the word doc. I am the Admin in this machine, so I am not sure what the system is thinking. Any suggestions?

Any other ideas?
Thanks

 

I collected another set of data. I hope the dump that I moved to the table top is in there. It is called 012017- 7468-02.dmp
AttAttachment 117849Attachment 117849ached.

 

Don't understand what you mean about doc file????

No new dump, still just the one from 1/15.

 

On what doc? it was the word file that was attached. It is not important any more.

From this experience I have deduced that the dm_log_collector goes through several folders within windows "collecting" data, one of them is the minidump file. You made it easy for user to transfer information to you. Thanks.

I put the .dmp file back in the minidump folder and did another collection. I hope it is in this one.

Thanks again.

 

My machine froze up twice yesterday, before I turned it off for the day. I checked the minidump folder and neither failure created a minidump.
I have attached another collection of data just in case.
Thanks for the help.

 

No dumps in the new zip file. I don't see anything in the event viewer log either.

I see you are running two NVIDIA GeForce GT 630 cards. Maybe try them one at a time (remove the other) for testing, see if that helps.

What else is plugged into the computer?

 

May be you don't read my posts. I did say neither failure created a minidump.
On your question as to what else is connected: I have,
1. 4, 24 inch, E2414H, 1920 by 1080, Dell Monitors plugged via DVI into 2 GeForce GT630 Graphic cards.
2. a 7 port "Plugable USB" hub
3. Creative speakers

That is about it. I just noticed some of the items in "My System Specs" are wrong and I will figure out how to correct them.
This machine was not designed for speed but for reliability. I have a second machine built in 2008, also designed for reliability that started with XP, moved to Windows 7 then, Windows 10 that runs 24/7 and it is ok.
Somewhere else I read that Memory could cause the problem although I ran the memory check and the machine passed. I replaced the memory and it still froze. I also "re-loaded" Windows 10, no change.
I will try what you suggest.
Thanks.

 

Attached please find the results of the Graphic Card Test. I ran the test with each card installed in each slot by itself, each time 2 monitors were connected. the single test for the cards were successful. This tells me the cards are good and the MOBO is good. When I ran both cards installed with one of them connected to monitors and the other not, the tests were not successful.
I think here is a software problem.
The details are in the Word Document attached.
Thanks

 

The hangs when both video cards are plugged in suggests a possible power supply problem? Could the two cards be drawing too much for the PSU you currently have? Just a guess on my part, I have no facts to back it up. What PSU do you have?

Can you remove
2. a 7 port "Plugable USB" hub
3. Creative speakers
and run that way for awhile, see if it makes any difference.

Do you use wireless mouse and/or keyboard? If so, try wired?

 

The Desktop has a Corsair TX850W (850 Watts) PSU - It was overkill for the power estimate but I wanted to run cooler than if it was closer to 100% usage. I can't find my power estimate from the build design, sorry.
I have a wired keyboard and mouse - plugged into the USB
I used the USB to bring the connection closed enough for the wired input devices - since I have four monitor running the Central Unit is a bit far.

Thanks

 

I forgot another detail, I don't know if you noticed but when I ran the test with both Graphics card plugged in, the second card on the test was NOT running monitors. The monitors were not plugged into it. meaning the second card was only running its fan and not using any more power.

I found an old thread here (I posted it in the attached Word Document), along with other checks I did in the Task Scheduler.
So far I have NO idea where to start digging.