Windows 10: Random BSOD + Stuck at 0%

Hello,

For several months, I got random BSODs with my laptop.
2 kinds of error codes :

• CRITICAL PROCES DIED
• UNEXPECTED STORE EXCEPTION

Whenever I check the Reliability History there are several events like this one :

Nom d’événement du problème*: LiveKernelEvent
Code: 141
Paramètre*1: ffffbb081704d010
Paramètre*2: fffff8067198c7e4
Paramètre*3: 0
Paramètre*4: 4
Version du système d’exploitation: 10_0_17763
Service Pack: 0_0
Produit: 768_1
Version du système: 10.0.17763.2.0.0.768.101
Identificateur de paramètres régionaux: 1036

Things I've done until now to try and understand what's going on :

• The computer used to reboot immediately when crashes occured but I unchecked the option labeled as "Automatically restart" in "Startup and Recovery" (sysdm.cpl). You will find a screenshot of my current settings attached (in French)
• Ran the HP PC Hardware Diagnostics UEFI overnight, you will find the log attached.

I don't know what to do at this point since I can't find any minidumps or crashes reports whatsoever.

Any idea ?

Thanks

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

Random BSOD while browsing internet

Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

 

Downloading updates stuck at 0%


Hello everyone, Windows Update has been stuck at 0% every time I've tried in the last couple of days (see screenshot). These are the two updates available:

• Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3103688).

• Cumulative Update for Windows 10 for x64-based Systems (KB3105213).