Windows 10: Random BSOD typically while Laptop is Idle

Discus and support Random BSOD typically while Laptop is Idle in Windows 10 BSOD Crashes and Debugging to solve the problem; Typically when I step away from my laptop, or leave it over night - I will awake to it having a BSOD and reboots to the Dell Alienware Recovery... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jpkinfla, Jun 28, 2016.

  1. JPKINFLA
    jpkinfla Win User

    Random BSOD typically while Laptop is Idle


    Typically when I step away from my laptop, or leave it over night - I will awake to it having a BSOD and reboots to the Dell Alienware Recovery Program. I've updated all the drivers I can, and it still is giving me this issue. Luckily it rarely happens while I'm actively using the laptop.

    :)
     
    jpkinfla, Jun 28, 2016
    #1
  2. DEETLEVA
    DeetleVa Win User

    11 BSODs in 3 months with Windows 10

    The BSODs have been random. Some have occurred while the laptop was idle, others during various operations. HP did not list chipset driver updates for windows 10. I installed the latest drivers listed for Windows 7. I have had two more BSODs:

    Driver overran stack buffer and Unexpected kernel mode trap. I added the two minidumps for 1/27/2016
     
    DeetleVa, Jun 28, 2016
    #2
  3. GOOMANIQS
    GoomanIQS Win User
    GoomanIQS, Jun 28, 2016
    #3
  4. ZTRUKER
    Ztruker Win User

    Random BSOD typically while Laptop is Idle

    There should have been a file called Genuine.txt created from DM_Log_collector. It's not in the zip file you uploaded.
    Please run the following command from a Elevated Command Prompt and post the results here, thanks:

    slmgr /dlv
     
    Ztruker, Jun 28, 2016
    #4
  5. JPKINFLA
    jpkinfla Win User
    When I ran the command line prompt, it didn't save a Genuine.txt - so I took a screen cap of the dialog it popped up.. and I've attached it here.

     
    jpkinfla, Jun 28, 2016
    #5
  6. JPKINFLA
    jpkinfla Win User
    The prior ZIP file was from an older version, so I updated it and now it includes the Genuine.txt file.. attached here.
     
    jpkinfla, Apr 5, 2018
    #6
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Random BSOD typically while Laptop is Idle

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