Windows 10: Random BSOD when using dual RAM sticks on HP Laptop Windows 10. Individual sticks works fine.

Discus and support Random BSOD when using dual RAM sticks on HP Laptop Windows 10. Individual sticks works fine. in Windows 10 BSOD Crashes and Debugging to solve the problem; Laptop Spec: HP Pavilion x360 Convertible 14-cd0xxx OS: Windows 10 Home Single Language 64-bit Version: 19042.685 CPU: IntelR CoreTM i5-8250U... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Rivado Shido, Dec 18, 2020.

  1. Random BSOD when using dual RAM sticks on HP Laptop Windows 10. Individual sticks works fine.


    Laptop Spec:

    HP Pavilion x360 Convertible 14-cd0xxx


    • OS: Windows 10 Home Single Language 64-bit Version: 19042.685


    • CPU: IntelR CoreTM i5-8250U CPU @ 1.60GHz


    • GPU: NVIDIA GeForce MX130 and IntelR UHD Graphics 620


    • RAM original: Single Channel: SAMSUNG 8 GB DDR4-2400 1200 MHz -- original RAM from HP


    • RAM current: Dual channel:


    • - Slot1: SAMSUNG 8 GB DDR4-2400 1200 MHz -- original RAM from HP


    • - Slot2: SAMSUNG 8 GB DDR4-2400 1200 MHz -- new RAM i just bought

    *Both RAM are very similar hopefully but the differences is the original RAM have green board the other is black.

    This is the drive link where I put minidumps, CPU-Z screenshots, and MemTest86 logs

    What happened:


    1. I decided to install new RAM to the empty slot to improve the performance. I tried to find a RAM with same spec and manufacturer as the original RAM and put it to the empty slot carefully.


    2. The BSOD occurred randomly. Whether in high CPU and memory usage while gaming or working in large projects, to small usage such as Ms. Word or just browsing the internet or even when idle. The reasons are random, from common Memory Management to IRQL_NOT_LESS_OR_EQUAL, PAGE FAULT IN NONPAGED AREA dxgmm2.sys and even ntoskernl wrong symbol just like described in this thread and others I can't recall. Those BSOD are new for me, even new in my decades using windows. It never happened once in this laptop. It happened from once to around three per one day AFTER installing new RAM.

    What I've tried:


    1. Updating BIOS Insyde to F3.4 2019 latest according to HP support app


    2. Windows Memory Diagnostics I don't know if these were failed or successful, I can't see the result on Event Viewer. Every time it hit 100%, it boots by itself in just a second no notifications whatsoever


    3. MemTest86 each stick individually even two sticks at once. No error on the results from all 4 passes. The results are also posted on attached drive links.


    4. Run each stick individually for a day as a title said. It works fine with each one of sticks in each one of the slots 2 slot. No single BSOD in a day.


    5. Changed the minimum processor state in power options to 50%, still BSOD. Currently setting it to 70% and i will edit this post if something happened.

    What I haven't tried and why:


    1. Stress test the drivers forget what it was called but since it have risk of a bricked laptop, currently can't do it in near days, possibly in few days in the future where there is more free time.


    2. Running the laptop with original RAM and another new RAM other than I just described. I currently can't afford or borrow it


    3. SFC scan, CHKDSK and resetting windows 10. Same reason as 1, and I thought it was okay with just one RAM running, I believe there is nothing wrong with the OS itself tell me if I was wrong.


    4. Swapping the RAM to another sticks from the store. There is still a warranty which I can use, but due to pandemic I only can do this if its really proved it was hardware problem - if from these data I provided really conclude that the hardware is the culprit

    Anyway as far as I researching many found the solution by tweaking the XMP or basically increasing memory / mobo voltage. Since my laptop afaik doesn't support overclocking or entering BIOS advanced mode so I posted this question if there is any more idea.

    This post was a duplicate from my own unsolved post on subreddit r/techsupport.

    :)
     
    Rivado Shido, Dec 18, 2020
    #1
  2. Blortag Win User

    Windows 10 Update Only Works With 1 RAM stick

    Didn't notice this particular issue anywhere else on here. Windows 10 recently downloaded an update which required a restart. After the restart I got caught the dreaded BSOD restart loop, each time with a different error (IRQL_not_less_than_or_equal, Memory_management,
    page_fault_in_nonpaged_area ...etc). It was different every time. I'm a fairly experienced computer user/troubleshooter, so I managed to narrow the problem down to a RAM issue. Thinking that one of the RAM sticks was faulty and fearing that my motherboard
    had fried somehow I took out one of the RAM sticks to start. Eureka! The computer booted as if nothing had happened, albeit a little slowly due to having 50% of the RAM it usually had. So, I put the other RAM stick back in by itself to see if that was just
    a faulty stick. Windows started normally again. I tried putting both sticks in a variety of configurations, both for dual channel and not. Windows would not start regardless of the 2 stick configuration, but would start with only one stick no matter which
    stick it was or where I put in on my motherboard. Next step: I re-formatted and installed Windows 7. All of a sudden both sticks work and recognize the full 16GB. I try re-upgrading to Windows 10, and it gets stuck right back in the restart loop with 2 sticks
    of RAM. I have since tried other RAM sticks from my other computer and it doesn't matter what capacity, speed, latency ...etc, with 2 RAM sticks Windows 10 will not boot, but will with one. As of this time I have reverted back to Windows 7 and all is well,
    but I liked that Windows 10 was a bit faster and worked better with my remote monitor. I can post specifics about my PC if needed, but it really isn't relevant. The fact is: it was working just fine with 2 sticks of RAM until the latest update, and ceased
    to work afterwards. Is this a known issue with Windows 10 that I just need to wait out until its fixed?
     
    Blortag, Dec 18, 2020
    #2
  3. Xlrtech Win User
    HP laptop - multiple BSODs

    I have an HP Pavilion 15-cs0021na, (Intel i3, 8GB, 128GB SSD) running Windows 10 Home, which exhibits the following characteristics:


    • On startup, occasionally completes boot, but within 5 minutes, BSODs. with a random error, e.g. Page Fault, IRQL not equal, Memory Management and so on.
    • Repeated attempts to reboot then fail with more random BSODs
    • Rarely, it will attempt a Startup Repair – which will invariably fail with another BSOD.
    • Wiping the hard disk and attempting to install a clean version of the OS (downloaded from Microsoft using Media Creation Tool to USB stick) will get a little way into the process, then fail with BSOD as above.

    What I’ve done:


    • Attempted clean install as above.
    • Run multiple hardware tests on Memory and SSD - HP’s built-in tests, Memtest86, Seagate disk tools. All tests pass with no errors.
    • Updated BIOS from Insyde F.04 to F.22 (HP supplied).
    • Repeated clean install, same result.

    I have now run out of ideas, and am at a loss to understand what is causing these errors. How are BSODs generated if no Windows installation is present? Is it likely that a hardware component other than RAM or the SSD is causing these?

    Any and all suggestions will be much appreciated.
     
    Xlrtech, Dec 18, 2020
    #3
  4. debs6436 Win User

    Random BSOD when using dual RAM sticks on HP Laptop Windows 10. Individual sticks works fine.

    USB stick to increase RAM in Win10

    Can I use a USB stick to increase my laptop's RAM under Windows 10?
     
    debs6436, Dec 18, 2020
    #4
Thema:

Random BSOD when using dual RAM sticks on HP Laptop Windows 10. Individual sticks works fine.

Loading...
  1. Random BSOD when using dual RAM sticks on HP Laptop Windows 10. Individual sticks works fine. - Similar Threads - Random BSOD using

  2. When using 1 ram stick my PC runs fine. When adding a 2nd identical Ram stick I get a BSOD....

    in Windows 10 Gaming
    When using 1 ram stick my PC runs fine. When adding a 2nd identical Ram stick I get a BSOD....: Hey all, hope your day is going well.Recently my PC has been encountering numerous BSOD issues that have randomly started to appear. The PC ran fine before, but now when my 2nd Ram stick is inserted, I get a slew of BSOD errors. I bought the PC in 2020 and it has worked...
  3. When using 1 ram stick my PC runs fine. When adding a 2nd identical Ram stick I get a BSOD....

    in Windows 10 Software and Apps
    When using 1 ram stick my PC runs fine. When adding a 2nd identical Ram stick I get a BSOD....: Hey all, hope your day is going well.Recently my PC has been encountering numerous BSOD issues that have randomly started to appear. The PC ran fine before, but now when my 2nd Ram stick is inserted, I get a slew of BSOD errors. I bought the PC in 2020 and it has worked...
  4. When using 1 ram stick my PC runs fine. When adding a 2nd identical Ram stick I get a BSOD....

    in Windows 10 BSOD Crashes and Debugging
    When using 1 ram stick my PC runs fine. When adding a 2nd identical Ram stick I get a BSOD....: Hey all, hope your day is going well.Recently my PC has been encountering numerous BSOD issues that have randomly started to appear. The PC ran fine before, but now when my 2nd Ram stick is inserted, I get a slew of BSOD errors. I bought the PC in 2020 and it has worked...
  5. BSOD when using 2 ram sticks

    in Windows 10 Gaming
    BSOD when using 2 ram sticks: My computer is BSOD when I have 2 sticks of Ram put into MB slots B2&A2 the slots the MB says to use for Dual channel. It crashes under load when gaming. So I download OCCT to test and it crashes every time I have both sticks in without fail. I ran OCCT memory stress test and...
  6. BSOD when using 2 ram sticks

    in Windows 10 Software and Apps
    BSOD when using 2 ram sticks: My computer is BSOD when I have 2 sticks of Ram put into MB slots B2&A2 the slots the MB says to use for Dual channel. It crashes under load when gaming. So I download OCCT to test and it crashes every time I have both sticks in without fail. I ran OCCT memory stress test and...
  7. BSOD when using 2 ram sticks

    in Windows 10 BSOD Crashes and Debugging
    BSOD when using 2 ram sticks: My computer is BSOD when I have 2 sticks of Ram put into MB slots B2&A2 the slots the MB says to use for Dual channel. It crashes under load when gaming. So I download OCCT to test and it crashes every time I have both sticks in without fail. I ran OCCT memory stress test and...
  8. Ram Stick

    in Windows 10 BSOD Crashes and Debugging
    Ram Stick: Hi i just wanna ask question about my ram here is the problem my computer will stuck at login and get random bsod and freeze when i put both of my ram and my second ram is the suspect,Ive already use memtest and they all pass can i ask what the problem and should i buy a new...
  9. BSOD when use 2 stick of RAM

    in Windows 10 BSOD Crashes and Debugging
    BSOD when use 2 stick of RAM: Good Morning, My name is Ludfi, i hope u're all fine. Since i buy this computer, i always get the BSOD error when using 2 stick ram 8gb x 2 (16GB) , but when i use 1 stick of ram 8GB everything work properly, no error BSOD appear. It tested 1 by 1 stick of ram and different...
  10. Randomly crash with 2 sticks of RAM but run fine with 1 stick.

    in Windows 10 BSOD Crashes and Debugging
    Randomly crash with 2 sticks of RAM but run fine with 1 stick.: Part List -CPU Intel Core i7-6700K 4.0GHz Quad-Core Processor -CPU Cooler Corsair H60 54.0 CFM Liquid CPU Cooler -Motherboard Asus Z170M-PLUS Micro ATX LGA1151 Motherboard -Memory G.Skill Ripjaws V Series 16GB (2 x 8GB) DDR4-3000 Memory -Storage Samsung 850 EVO-Series...