Windows 10: Random BSOD when using Windows casually

Discus and support Random BSOD when using Windows casually in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey Everyone, I built my pc over a year ago now and I recently started to get random BSOD errors on my pc. I was hoping someone could help me analyze... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Ernestchiu1, May 14, 2020.

  1. Random BSOD when using Windows casually


    Hey Everyone,


    I built my pc over a year ago now and I recently started to get random BSOD errors on my pc. I was hoping someone could help me analyze my minidump files to see exactly which driver is causing the issue.


    Things I have tried:

    - Memtest86 showed no errors with my ram

    - fresh install of windows 10

    - switching boot drives I used to use a hyperx ssd as my bootdrive but I switched to a samsung 970 evo nvme m.2


    MiniDumps:

    https://1drv.ms/u/s!Arbh9wVr-KIY1W307eJ27p6Assov?e=P3Nrzb


    PC specs:

    - Intel Core i7-8700k 3.7 ghz 6-core processor

    - Asus Rog Strix z370-e gaming atx lga1151 mtoherboard

    - g.skill trident z 16gb 2 x 8gb ddr4-3600 memory

    - samsung 970 evo 250 gb m.2

    - asus geforce gtx1080 8gb rog strix video card

    - corsair RMx 650 W 80+ gold certified atx power supply


    Thanks

    :)
     
    Ernestchiu1, May 14, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, May 23, 2020
    #3
  4. ARC
    Arc Win User

    Random BSOD when using Windows casually

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
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Random BSOD when using Windows casually

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