Windows 10: Random BSOD while watching Youtube video

Discus and support Random BSOD while watching Youtube video in Windows 10 BSOD Crashes and Debugging to solve the problem; Was watching a Youtube video when suddenly I got this BSOD called UNEXPECTED_STORE_EXCEPTION Thanks in advance! 32640 Discussion in 'Windows 10 BSOD Crashes and Debugging' started by kkum, Dec 4, 2015.

  1. KKUM
    kkum Win User

    Random BSOD while watching Youtube video


    Was watching a Youtube video when suddenly I got this BSOD called UNEXPECTED_STORE_EXCEPTION

    Thanks in advance!

    :)
     
    kkum, Dec 4, 2015
    #1
  2. SHARATH CHANDRAPATLOLLA
    sharath chandrapatlolla Win User

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (Netwbw02.sys)

    BSOD while using Youtube or watching videos on IE or Chrome. I'm using Windows 10. I bought Dell i7567 Inspiron. I had this BSOD and got my laptop replaced. After one week of use the new laptop has same BSOD. This happens only while watching Videos.

    I tried reinstalling OS, Updating Drivers, contacted Dell and they updated drivers manually and nothing has worked. Any idea on how to resolve this ?
     
    sharath chandrapatlolla, Dec 4, 2015
    #2
  3. PREETAM DAILA
    Preetam Daila Win User
    BSOD & Kernel errors(system freeze), ntoskrnl.exe+14a6f0

    Again I got BSOD for VIDEO_SCHEDULER_INTERNAL_ERROR
    while using Instagram app on laptop and watching youtube video on opera browser. Windows updates are enabled.

    Dump File is here
     
    Preetam Daila, Dec 4, 2015
    #3
  4. AXE0
    axe0 New Member

    Random BSOD while watching Youtube video

    Hi kkum,

    There is no dump in the zip from the last crash.

    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
     
    axe0, Dec 8, 2015
    #4
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Random BSOD while watching Youtube video

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