Windows 10: Random BSOD while working or idle

Discus and support Random BSOD while working or idle in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello! Since I build my new computer, I've been having random BSOD problems. I think it has to be simething related to drivers. I've reinstalled... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AdriàBancells, Dec 29, 2020.

  1. ADRIàBANCELLS
    AdriàBancells Win User

    Random BSOD while working or idle


    Hello! Since I build my new computer, I've been having random BSOD problems. I think it has to be simething related to drivers. I've reinstalled Windows 10 multiple times and updated diferent components drivers with no luck. I've been using the program WhoCrashed to try to solve the problem. Here is the WhoCrashed report:



    System Information local



    Windows version: Windows 10, 10.0, version 2009, build: 19042

    Windows dir: C:\Windows

    Hardware: B450M DS3H, Gigabyte Technology Co., Ltd., B450M DS3H-CF

    CPU: AuthenticAMD AMD Ryzen 5 3600 6-Core Processor 8664, level: 23

    12 logical processors, active mask: 4095

    RAM: 8536002560 bytes 7,9GB






    Crash Dump Analysis



    Crash dumps are enabled on your computer.



    Crash dump directories:

    C:\Windows

    C:\Windows\Minidump



    On Sun 27/12/2020 13:23:35 your computer crashed or a problem was reported

    crash dump file: C:\Windows\Minidump\122720-14515-01.dmp

    This was probably caused by the following module:ntoskrnl.exe nt+0x3F5780

    Bugcheck code: 0x139 0x0, 0x0, 0x0, 0x5555555555555555

    Error:KERNEL_SECURITY_CHECK_FAILURE

    file path: C:\Windows\system32\ntoskrnl.exe

    product:Microsoft® Windows® Operating System

    company:Microsoft Corporation

    description: NT Kernel & System

    Bug check description: The kernel has detected the corruption of a critical data structure.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





    On Sun 27/12/2020 13:23:35 your computer crashed or a problem was reported

    crash dump file: C:\Windows\MEMORY.DMP

    This was probably caused by the following module:amdppm.sys amdppm+0xBFAB

    Bugcheck code: 0x139 0x0, 0x0, 0x0, 0x5555555555555555

    Error:KERNEL_SECURITY_CHECK_FAILURE

    file path: C:\Windows\system32\drivers\amdppm.sys

    product:Microsoft® Windows® Operating System

    company:Microsoft Corporation

    description: Processor Device Driver

    Bug check description: The kernel has detected the corruption of a critical data structure.

    The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.





    On Sun 27/12/2020 11:40:02 your computer crashed or a problem was reported

    crash dump file: C:\Windows\Minidump\122720-15796-01.dmp

    This was probably caused by the following module:ntoskrnl.exe nt+0x3F5780

    Bugcheck code: 0x139 0x3, 0xFFFFC78555C3EAA0, 0xFFFFC78555C3E9F8, 0x0

    Error:KERNEL_SECURITY_CHECK_FAILURE

    file path: C:\Windows\system32\ntoskrnl.exe

    product:Microsoft® Windows® Operating System

    company:Microsoft Corporation

    description: NT Kernel & System

    Bug check description: The kernel has detected the corruption of a critical data structure.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





    On Wed 23/12/2020 18:05:16 your computer crashed or a problem was reported

    crash dump file: C:\Windows\Minidump\122320-14562-01.dmp

    This was probably caused by the following module:ntoskrnl.exe nt+0x3F5780

    Bugcheck code: 0x1 0x7FFCD01AC034, 0x0, 0xFFFF, 0xFFFFF405D0645B80

    Error:APC_INDEX_MISMATCH

    file path: C:\Windows\system32\ntoskrnl.exe

    product:Microsoft® Windows® Operating System

    company:Microsoft Corporation

    description: NT Kernel & System

    Bug check description: This indicates that there has been a mismatch in the APC state index.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





    On Tue 22/12/2020 13:04:35 your computer crashed or a problem was reported

    crash dump file: C:\Windows\Minidump\122220-21812-01.dmp

    This was probably caused by the following module:ntoskrnl.exe nt+0x3F5780

    Bugcheck code: 0x4E 0x99, 0x0, 0x0, 0x3

    Error:PFN_LIST_CORRUPT

    file path: C:\Windows\system32\ntoskrnl.exe

    product:Microsoft® Windows® Operating System

    company:Microsoft Corporation

    description: NT Kernel & System

    Bug check description: This indicates that the page frame number PFN list is corrupted.

    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





    On Tue 15/12/2020 12:42:16 your computer crashed or a problem was reported

    crash dump file: C:\Windows\Minidump\121520-18281-01.dmp

    This was probably caused by the following module:ntoskrnl.exe nt+0x3F5780

    Bugcheck code: 0x1 0x7FFDABC2C034, 0x0, 0xFFFF, 0xFFFFF50205E14B80

    Error:APC_INDEX_MISMATCH

    file path: C:\Windows\system32\ntoskrnl.exe

    product:Microsoft® Windows® Operating System

    company:Microsoft Corporation

    description: NT Kernel & System

    Bug check description: This indicates that there has been a mismatch in the APC state index.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    I also link to the Minidump files:

    Minidump


    If you can help I will be really greadfull!

    :)
     
    AdriàBancells, Dec 29, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
    Arc, Dec 29, 2020
    #2
  3. ZTRUKER
    Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Dec 29, 2020
    #3
  4. PHILC43
    philc43 Win User

    Random BSOD while working or idle

    Random BSOD mostly during idle usage - DPC_WATCHDOG_VIOLATION

    Thanks for the suggestion, I did ask the OP to check and according to post #14 he does have the logger running. My next thought was that he had an insufficient size of dump allocated and that logging was not being recorded with the dump file.
     
    philc43, Dec 29, 2020
    #4
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Random BSOD while working or idle

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