Windows 10: Random BSOD

Discus and support Random BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I've response SYSTEM_SERVICE_EXCEPTION crashes since I got a similar issue, but as I read the posting instructions I understand that was better to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Jarkghal, Feb 26, 2019.

  1. Jarkghal Win User

    Random BSOD


    Hi,

    I've response SYSTEM_SERVICE_EXCEPTION crashes since I got a similar issue, but as I read the posting instructions I understand that was better to create a new post with the correct information.

    So... I've getting random BSOD but only when browing the web, or watching Youtube.
    The majority of them were SYSTEM_SERVICE_EXCEPTION, I got all the .dmp files since 2019/02/05.

    I've updated the BIOS to version 2.0, reinstalled the AMD drivers, added the Roccat folder to Windows defender Exceptions, and many researches.

    On this Saturday (2019/02/22) I installed StreamLabs and Voicemeeter and got plenty of BSOD, around 5, all diferent tired of that I fresh install windows but after many hours of playing I decided to call it a day and went to youtube then a BSOD MEMORY_MANAGEMENT.
    On Sunday (2019/02/23) afternoon I performed a PassMark mem test (4hours running) with 0 errors.

    Today I decided to reinstall StreamLabs and Voicemeeter to give it a go but just before restarting it gave me a BSO SYSTEM_THREAD_EXCEPTION_NOT_HANDLED.

    Here is the 2 BSODs I got since Saturday.

    Thanks in advance

    :)
     
    Jarkghal, Feb 26, 2019
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Feb 26, 2019
    #3
  4. ARC
    Arc Win User

    Random BSOD

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
Thema:

Random BSOD

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