Windows 10: Random BSOD

Discus and support Random BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi There, I'm facing blue screen on my old pc & i really don't know what to do because I TRIED everything i had 2 HDD ( seagate and WDC ) on this pc... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Kouros, Oct 8, 2019.

  1. Kouros Win User

    Random BSOD


    Hi There,


    I'm facing blue screen on my old pc & i really don't know what to do because I TRIED everything
    i had 2 HDD ( seagate and WDC ) on this pc & one of them was at critical point in the reallocated sector count so as one the staff recommended i made rid of that ( now i'm using wdc )
    after blue screen , i can't use windows ( computer has power but not monitor) so i need to turn of using power switch ( back of case ) & wait for 5-6 sec.
    the blue screen occurs not by a specific pattern ( sometime with playing a video , sometimes with copying a file , game , & .... the last 3 dumps are when i played a game )




    I'm facing RANDOM BSOD everytime ( not same bsod ) , i tried everything :
    - Clean installed the windows ( both 7 and 10 / now using 10 ) SEVERAL times
    - tested ram with memtest ( passed 15 )
    - changed CMOS battery , loaded defualt setting of BIOS
    - tested my hdd with chdsk , hd tune
    - tested my GPU with Furmark
    - updated windows and all drivers

    :)
     
    Kouros, Oct 8, 2019
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Oct 8, 2019
    #3
  4. ARC
    Arc Win User

    Random BSOD

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
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Random BSOD

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