Windows 10: Random BSODs and restarts while idle

Discus and support Random BSODs and restarts while idle in Windows 10 BSOD Crashes and Debugging to solve the problem; Recently my computer has started restarting itself and/or crashing when not in use. As long as I have something active and in use, like a youtube video... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ubuu, Jan 4, 2018.

  1. ubuu Win User

    Random BSODs and restarts while idle


    Recently my computer has started restarting itself and/or crashing when not in use. As long as I have something active and in use, like a youtube video or a game running, it will not crash or restart at all; it only restarts when I leave it idle. For example, just now I left my computer alone for a half hour to make food, and when I came back, it had restarted and a new dump file was made (1/5/2018). I know it isn't a heat issue, both my GPU and CPU barely go above 50C even in use, and my memory usually stays below 40%.
    Here's the zip for all my recent dump files.
    DESKTOP-U3OR4FH-Fri_01_05_2018__95737_65.zip.

    :)
     
    ubuu, Jan 4, 2018
    #1

  2. Blue Screen Error

    Happens at random. While the computer is idle AND while im using it.
     
    TimSheridan, Jan 4, 2018
    #2
  3. DeetleVa Win User
    11 BSODs in 3 months with Windows 10

    The BSODs have been random. Some have occurred while the laptop was idle, others during various operations. HP did not list chipset driver updates for windows 10. I installed the latest drivers listed for Windows 7. I have had two more BSODs:

    Driver overran stack buffer and Unexpected kernel mode trap. I added the two minidumps for 1/27/2016
     
    DeetleVa, Jan 4, 2018
    #3
  4. philc43 Win User

    Random BSODs and restarts while idle

    Hello ubuu,

    Welcome to TenForums *Smile

    The most recent crash (today) was recorded as a 0x124 bugcheck (hardware error). Earlier crashes were for different causes; the one on 2 Jan was possibly memory corruption, the previous one was due to a critical process that died but there was no information as to the cause.

    With this background I am going to suggest you run a series of diagnostic checks on your hardware. Please report back on the results.




    Random BSODs and restarts while idle [​IMG]
    STOP 0x124 Troubleshooting
    Random BSODs and restarts while idle [​IMG]
    Read carefully before proceeding.

    *Arrow Run Prime95 - Stress Test Your CPU - Windows 10 Forums

    *Arrow Run MemTest86+ - Test RAM - Windows 10 Forums

    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.




    Random BSODs and restarts while idle [​IMG]
    FOUR
    Random BSODs and restarts while idle [​IMG]
    GPU TEST
    *Arrow Run FurMark - GPU Stress Test - Windows 10 Forums


    Random BSODs and restarts while idle [​IMG]
    Note Run Furmark for around 30 minutes.

    Random BSODs and restarts while idle [​IMG]
    Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs (keep temps below 85°C).
     
    philc43, Jan 4, 2018
    #4
  5. ubuu Win User
    I ran all four tests, as well as chkdsk and the standard windows memory diagnostic and perfmon. All of them came back fine, I would attack the perfmon report but html attachments aren't allowed.
     
    ubuu, Apr 5, 2018
    #5
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Random BSODs and restarts while idle

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