Windows 10: Random BSODs Asus G14

Discus and support Random BSODs Asus G14 in Windows 10 Gaming to solve the problem; I have been having constant BSODs on my laptop Asus ROG Zephyrus G14 GA401IU. Around 5-10 times a day. They seem somewhat random, but do come in... Discussion in 'Windows 10 Gaming' started by JamesLee_, Aug 1, 2022.

  1. JamesLee_ Win User

    Random BSODs Asus G14


    I have been having constant BSODs on my laptop Asus ROG Zephyrus G14 GA401IU. Around 5-10 times a day. They seem somewhat random, but do come in chains, no BSODs for 2 hours, but then 3 when i try to boot back up from one. Sypmtoms:- Random Blackscreens - Random Windows hangs- BSODs at random times- Application hangs - Random restarts - Random slowdowns framerate gets very low and audio stuttersThere were also some symptoms which dont happen anymore- Windows hanging, but mouse can still move - BSODs but there is an imprinted image of what was on the screen prior Fixes Tried- Tested RAM-

    :)
     
    JamesLee_, Aug 1, 2022
    #1
  2. Formhault Win User

    Asus G14 GA401IV - random BSODs for no particular reason

    Hello guys.

    I'm experiencing BSODs with my Asus Zephyrus G14 laptop (model GA401IV). These happen at random times, I can't really pinpoint to a specific app / game or scenario, really. I recently used Display Driver Uninstaller to get rid of any driver AMD related, then reinstalled every driver from the manufacturer's website. However... the BSODs did not really stop. I've gathered the dump files (along side the memory dump) for each BSOD and analyzed them with WinDbg Preview but can't really understand what seems to be the problem.

    I'm using Windows 11 since three months ago or so, but these issues happened on Windows 10 as well. Some times they happen once every few days, other times... multiple times a day.

    I check for updates on a daily basis, so I've got the latest of everything - Windows Update, Microsoft Store, Steam, you name it. Every app on my system is up to date, so we can rule that out. Same goes for my drivers - NVIDIA GeForce Experience and whatever AMD driver MyAsus app gave me. Don't really think it's a driver update issue since, as I said, this issue has been happening on Windows 10 as well.

    If anything, these crashes seem more often now than they were in October for example (I got this laptop in March of last year).

    I can upload the .dmp files if someone knowledgeable could, perhaps, take a deep dive maybe and try identify the root cause.

    Thanks to everyone in advance.
     
    Formhault, Aug 1, 2022
    #2
  3. ARC
    Arc Win User
    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  4. Ztruker Win User

    Random BSODs Asus G14

    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Aug 1, 2022
    #4
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Random BSODs Asus G14

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