Windows 10: Random BSODs on Laptop, Windows 11 64-bit

I bought an Acer Aspire A515-45 Ryzen 5 5500U and 16 GB RAM at 3200 MHz about a month ago and crashes at random times of the day, mostly in the form of bluescreens with different error codes. It usually crashes while I'm just browsing the internet. Sometimes the crash corresponds with graphical glitches, where screens on various apps bug out or don't display images.I've ran Windows Memory Diagnostic and HCI Memtest and have found no issuesI have ran CHKDSK and have found no issues.I've tried installing, uninstalling, reinstalling AMD chipset and graphics drivers multiple times through the AM

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Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

Windows 32 bits to 64 bits

Hi Kulbeer,

To upgrade from Windows 10 32-bit to Windows 10 64-bit, we suggest that you check and follow the steps/instructions provided by
Andre Da Costa in his article.

We would appreciate it if you could get back to us and provide us your feedback.

 

Random BSODs "Bad_Pool_Caller"


This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

• Norton: Windows 7 Random bsod caused by tcpip.sys - Windows 7 Help Forums
• MBAM only: Epic BSOD error appears just after few seconds from boot Solved - Windows 7 Help Forums
• McAfee: BSOD on Internet Related Programs (tcpip.sys) - Windows 7 Help Forums
• Avast: Bad Pool Header 0x00000019 at random times - Windows 7 Help Forums
• Avira: BSOD randomly Crashes my Laptop and freezes at Memory dump 100 - Windows 7 Help Forums
• Crack: BSOD every 6 minutes, also recent freezes - Windows 7 Help Forums

We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.