Windows 10: Random BSODs on new PC

Hi, i'm getting random BSOD erros, on a new computer. I already ran the memtest 86, no erros, and i can't seem to solve the problem. Here is the dump files...

:)

 

Getting random BSODs on newly built PC

Please upload no more than three copies
of your dump files that were created during the last 14 days as shared files to your OneDrive with a link here.




Dump files are usually found at c:\windows\minidump. You may need to change your settings in Windows to be able to see the files. To show hidden files select the keyboard shortcut
Win+S, type File Explorer Options in the Search box and click Folder Options in the drop down menu. Select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and
"Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.



What is your computer make and model? If not a branded computer what is your motherboard make and model?



Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please, HTML files are less easy
to work with.

DriverView: Loaded Windows Drivers List



Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut
Win+R, type msinfo32 and press the ENTER
key. Select File, Export and give the file a name noting where it is located.
Files in the txt file format are preferred. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information
is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here.



For help with OneDrive see paragraph 9.3:

gerrys template

 

Getting random BSODs on newly built PC

These blue screens come out of no where and usually says scpvbus.sys or kmode exception not handles

 

Please follow the instructions posted at the top of all BSOD threads.

Attachment 77766

 

i've run DM log collector

 

How new is the computer (how old is it)? Is there a manufacturer and full model number you can provide or is this a custom built computer?

Nothing showing in the dumps as far as a cause. Your BIOS is old though which is surprising in a new computer:

Versão/data do BIOS American Megatrends Inc. V1.5, 22/07/2014

At least I think that is what that line means, BIOS Version/Date.

I see many newer BIOS versions here: Support For Z97M-G43 | MSI USA | Motherboard - The world leader in motherboard design

I'm looking at the English version of the web site, check tio make sure the Spanish version shows the same. If so try the latest BIOS: 2016-02-16 Version 1.C

axe0 or Arc, please check and make sure I'm not going off the deep end here, thanks.

 

Thanks for the reply! I speak portuguese actually, but I understand english fine, haha.. The pc has less than one month ( it is a custom built computer), and I didn't know how to see my BIOS version (and yes, that line says the version and date of version...) i'll look for updating my BIOS then. I was holding a bit because i never updated it in any computer, so i kinda new to it, but thanks! It might be the problem!

 

This looks like a counterfeit installation to me. Why? the kms-r @1n.exe file is normally not present in the root directory of Windows, it isn't a critical file else I would have seen it more often on more different systems and I have seen it only present on counterfeit installations.
Besides of that, the kind of activation below is only used by organizations and I don't assume the OP is part of an organization.

Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
Code: KMS-R@1n c:\windows\kms-r@1n.exe <ActivePartialProductKey>VCFB2</ActivePartialProductKey> <ActiveProductKeyPid2>00328-10000-00001-AA471</ActiveProductKeyPid2> <OSVersion>10.0.10586.2.00010100.0.0.121</OSVersion> <ProductName>Windows 10 Education</ProductName> <ProcessorArchitecture>x64</ProcessorArchitecture> <EditionId>Education</EditionId> <BuildLab>10586.th2_release_sec.160328-1908</BuildLab> <TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone> <ActiveSkuId>e0c42288-980c-4788-a014-c080d2e1926e</ActiveSkuId> <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription> <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups> <ActiveProductKeyPKeyId>a78efef0-d217-6b35-4d97-026738970b19</ActiveProductKeyPKeyId> <ActiveProductKeyPidEx>03612-03281-000-000001-03-1046-10586.0000-1112016</ActiveProductKeyPidEx> <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel> <ActiveVolumeCustomerPid>06401-00206-271-330287-03-1046-9600.0000-1062014</ActiveVolumeCustomerPid> <OfflineInstallationId>062164279364028738913314946197071564928402809636243429405733681</OfflineInstallationId> <DomainJoined>false</DomainJoined>[/quote] Forum rules