Windows 10: Random BSOD's since Creators Update - already checked RAM

Discus and support Random BSOD's since Creators Update - already checked RAM in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey all, I have been having this problem and it's not my first time but I'd like to see if I can resolve it. Since upgrading to the creators update... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MattKGregory, Apr 13, 2017.

  1. Random BSOD's since Creators Update - already checked RAM


    Hey all,

    I have been having this problem and it's not my first time but I'd like to see if I can resolve it. Since upgrading to the creators update I have been having random BSOD crashes throughout the day. I have checked individual RAM sticks and it is exactly the same result with all the RAM. I am doubting there is a problem with the RAM though - when I upgraded to the Anniversary Update in August last year, this problem happened as well and it got to the point where I ended up formatting and magically the BSOD crashes disappeared!

    Has anyone got an idea of what could be causing these crashes? I'm considering switching back to the previous build and trying again but I'm pretty stuck on this problem right now haha. I'd rather not format for the 2nd time in a year or whenever Microsoft decided to release a big update *Tongue

    Cheers all *Smile

    :)
     
    MattKGregory, Apr 13, 2017
    #1
  2. GoomanIQS Win User

    BSOD after Creators' Update - DMP files attached

    I get random BSODs since the Creators' Update. Sometimes they occur even when my laptop is idle.

    I've run Driver Verifier, rebooted and got a BSOD immediately, indicating the culprit is dam.sys

    DMP file and MSINFO32 output available at https://infinityqs4-my.sharepoint.c...yqs_com/Documents/bsod-dam.zip?csf=1&e=gXH2A2
     
    GoomanIQS, Apr 13, 2017
    #2
  3. Alan B Win User
    DISM, Windows Reset/Refresh not working.

    Faulty RAM can give rise to 'random' blue screens (BSODs).
     
    Alan B, Apr 13, 2017
    #3
  4. lifetec Win User

    Random BSOD's since Creators Update - already checked RAM

    You are using zonealarm, did you upgrade to the latest version 15.1. which has
     
    lifetec, Apr 13, 2017
    #4
  5. I have 15.0.159.17147 - not 15.1. This /could/ be why. I'll try a Zonealarm update and get back to you.

    I also remembered that I had driver booster - I don't know why I used it - I'm better than that haha. I've rolled back the drivers that it updated since they probably weren't compatible. So far though with the drivers rolled back and driver booster uninstalled, I've had no more BSODs.
     
    MattKGregory, Apr 13, 2017
    #5
  6. MattKGregory, Apr 13, 2017
    #6
  7. Ztruker Win User
    Ztruker, Apr 14, 2017
    #7
  8. Random BSOD's since Creators Update - already checked RAM

    I've had a couple more BSODs. I've attached the updated diagnostic below.
     
    MattKGregory, Apr 14, 2017
    #8
  9. Ztruker Win User
    Can't really do much with the dumps yet. Microsoft has not made the symbol files for the 15063 build available.

    I suggest getting rid of (completely uninstalling) Zonealarm and Kaspersky and running with the built-in Windows Defender and Windows Firewall for awhile, see if that makes a difference. If not, leae them off for now but try doing a Clean Boot.

    See here: How to Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    Do you use the VPN client Tunnelbear? If not uninstall it as well.
     
    Ztruker, Apr 5, 2018
    #9
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Random BSOD's since Creators Update - already checked RAM

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