Windows 10: Random but frequent BSOD after idling for some time.

Hello, our computers in computer labs with Dell OptiPlex 7470 often run into BSODs after certain amount of idle time. Below are the common errors we see:KERNEL_DATA_INPAGE_ERRORCRITICAL_PROCESS_DIEDSYSTEM_SERVICE_ERRORThese are domain-joined computers, running with same Windows master image deployed through Clonezilla.Their occurrence seems random and without pattern, one computer can show BSODs with these respective errors at different times.Below are the steps we tried:chkdsk /f /r /xdism /online /cleanup-image /restorehealth: no error foundsfc /scannow: no error foundThe above three comman

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Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

Random freezes or BSODs (In windows drivers)

Basically you need to go back to the step described in my post #121

As the freeze happens when you leave the system idle for a while it is most likely a driver associated with a background process that starts up when the system is idle for while. You might be able to search the event information logs to check which services started around the exact time of the freeze.

 

Random BSOD while browsing internet

Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums