Windows 10: Random crashes of explorer. Help!

While using the computer normally, sometimes windows explorer crashes.WER5CCE.tmp.zip here is the dump attached. Thanks!

:)

 

Random Crash/Freeze on Build 10130


Hello everyone.

I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.

In both cases, I have to hold the power button in to shut down the computer for a restart.

Any direction or help would be greatly appreciated.

 

Internet Explorer is slow, crashing, freezing

Hi Albert,

Thank you for contacting Microsoft Community.

Method 1: I would suggest you to run the Internet Explorer performance troubleshooter which would tell us the reason behind the issue and check.

Follow these steps to run Internet Explorer Performance troubleshooter.

• Click on search and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Run Internet Explorer Performance troubleshooter.

Method 2: Follow the steps suggested in this link and check if it helps.

What to do when Internet Explorer isn't working

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

Reset Internet Explorer disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature
might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Method 3: I would suggest you to run
System Maintenance Troubleshooter and check if it helps:

• Press Windows + X key.　
• Select Control panel.
• In the search box, type Troubleshooter and then click
  Troubleshooting.
• Under System and Security,
• Click on System Maintenance and Click on Next button.
  

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

 

internet explorer crashing

Hey,

I can understand how frustrating this would be.

Please confirm what happened when you tried the above mentioned steps.

If not then I would suggest you to try again.

I would also suggest you to refer to the mentioned link:

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of
Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. Resetting Internet Explorer isn't reversible, and all
previous settings are lost after reset.

Hope this helps.