Windows 10: Random CSOD after hardware upgrade

Discus and support Random CSOD after hardware upgrade in Windows 10 BSOD Crashes and Debugging to solve the problem; I've been getting seemingly random BSODs with different error codes since I have upgraded my hardware. My current set up is: ASUS PRIME Z390-A... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CalvinSnyder, Dec 5, 2019.

  1. Random CSOD after hardware upgrade


    I've been getting seemingly random BSODs with different error codes since I have upgraded my hardware.


    My current set up is:

    ASUS PRIME Z390-A

    Intel i9-9900k

    32GB G.Skill 3200MHz RAM

    AORUS GeForce® RTX 2070 SUPER™ 8G
    Samsung 970 EVO 1TB

    - Unsure if more specs are needed

    Some of the BSOD are very random, some I can guarantee happening by opening the Blitz app I have downloaded.


    I have gotten them while gaming and while not gaming, some games run fine, some don't and cause the crash.


    BSOD Codes I've seen the most are: WHEA UNCORRECTABLE ERROR, KMODE EXCEPTION NOT HANDLED, IRQL NOT LESS OR EQUAL, and various others.


    I will include my most recent BSOD minidump analysis and can add more if needed:




    Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64

    Copyright (c) Microsoft Corporation. All rights reserved.





    Loading Dump File [C:\Windows\minidump\120519-8765-01.dmp]

    Mini Kernel Dump File: Only registers and stack trace are available



    Symbol search path is: srv*

    Executable search path is:

    Windows 10 Kernel Version 18362 MP (16 procs) Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS

    Built by: 18362.1.amd64fre.19h1_release.190318-1202

    Machine Name:

    Kernel base = 0xfffff800`28800000 PsLoadedModuleList = 0xfffff800`28c48170

    Debug session time: Thu Dec 5 01:11:22.720 2019 (UTC - 5:00)

    System Uptime: 0 days 0:08:07.433

    Loading Kernel Symbols

    ...............................................................

    ................................................................

    ..................................................

    Loading User Symbols

    Loading unloaded module list

    ...........

    For analysis of this file, run !analyze -v

    2: kd> !analyze -v

    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************



    WHEA_UNCORRECTABLE_ERROR (124)

    A fatal hardware error has occurred. Parameter 1 identifies the type of error

    source that reported the error. Parameter 2 holds the address of the

    WHEA_ERROR_RECORD structure that describes the error conditon.

    Arguments:

    Arg1: 0000000000000000, Machine Check Exception

    Arg2: ffffa3010b719028, Address of the WHEA_ERROR_RECORD structure.

    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.

    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.



    Debugging Details:

    ------------------





    KEY_VALUES_STRING: 1





    PROCESSES_ANALYSIS: 1



    SERVICE_ANALYSIS: 1



    STACKHASH_ANALYSIS: 1



    TIMELINE_ANALYSIS: 1





    DUMP_CLASS: 1



    DUMP_QUALIFIER: 400



    BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202



    DUMP_TYPE: 2



    BUGCHECK_P1: 0



    BUGCHECK_P2: ffffa3010b719028



    BUGCHECK_P3: be000000



    BUGCHECK_P4: 800400



    BUGCHECK_STR: 0x124_GenuineIntel



    CPU_COUNT: 10



    CPU_MHZ: e10



    CPU_VENDOR: GenuineIntel



    CPU_FAMILY: 6



    CPU_MODEL: 9e



    CPU_STEPPING: d



    CUSTOMER_CRASH_COUNT: 1



    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



    PROCESS_NAME: Blitz.exe



    CURRENT_IRQL: f



    ANALYSIS_SESSION_HOST: DESKTOP-SK5KUFK



    ANALYSIS_SESSION_TIME: 12-05-2019 02:30:17.0563



    ANALYSIS_VERSION: 10.0.18362.1 amd64fre



    STACK_TEXT:

    ffffc600`bd2ced78 fffff800`287a4fe8 : 00000000`00000124 00000000`00000000 ffffa301`0b719028 00000000`be000000 : nt!KeBugCheckEx

    ffffc600`bd2ced80 fffff800`2a981920 : ffffa30f`ff7dedf0 00000000`00000000 ffffa301`0b719028 00000000`00000000 : hal!HalBugCheckSystem+0xd8

    ffffc600`bd2cedc0 fffff800`28b40952 : ffffa30f`ff7dedf0 ffffc600`bd2cee49 00000000`00000000 ffffa301`0b719028 : PSHED!PshedBugCheckSystem+0x10

    ffffc600`bd2cedf0 fffff800`287a6946 : ffffc600`bd2cef10 00000000`00000002 ffffa30f`ff7dee40 ffffa30f`ff7dedf0 : nt!WheaReportHwError+0x382

    ffffc600`bd2ceeb0 fffff800`287a6dda : 00000000`00000010 ffffa30f`ff7dee40 ffffc600`bd2cf068 ffffc600`bd2cf2b0 : hal!HalpMcaReportError+0x72

    ffffc600`bd2cf010 fffff800`287a6cb4 : ffffa30f`ff0b15d0 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xf2

    ffffc600`bd2cf060 fffff800`287a6f20 : 00000000`00000010 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe0

    ffffc600`bd2cf0a0 fffff800`287a5fc8 : 00000000`00000000 ffffc600`bd2cf330 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xd4

    ffffc600`bd2cf0d0 fffff800`287a71a7 : ffffa30f`ff0b15d0 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpHandleMachineCheck+0x5c

    ffffc600`bd2cf100 fffff800`28aa4a20 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x37

    ffffc600`bd2cf130 fffff800`289d04ba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x10

    ffffc600`bd2cf160 fffff800`289d0171 : 00000000`00000000 00000000`00000000 00000000`00000009 00000000`00000000 : nt!KxMcheckAbort+0x7a

    ffffc600`bd2cf2a0 00000000`532ea0eb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x271

    00000000`09b5ec58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x532ea0eb





    THREAD_SHA1_HASH_MOD_FUNC: 4de11a045a075685c6206f99f334fdcf81e00201



    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: b81e20147bc97b7f4cdb24c82387f6cd05f9a6b5



    THREAD_SHA1_HASH_MOD: e68de900930b6f9798c6a02efd69edc806b33cb0



    FOLLOWUP_NAME: MachineOwner



    MODULE_NAME: GenuineIntel



    IMAGE_NAME: GenuineIntel



    DEBUG_FLR_IMAGE_TIMESTAMP: 0



    STACK_COMMAND: .thread ; .cxr ; kb



    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_INTERNAL_TIMER



    BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_INTERNAL_TIMER



    PRIMARY_PROBLEM_CLASS: 0x124_GenuineIntel_PROCESSOR_MAE_INTERNAL_TIMER



    TARGET_TIME: 2019-12-05T06:11:22.000Z



    OSBUILD: 18362



    OSSERVICEPACK: 476



    SERVICEPACK_NUMBER: 0



    OS_REVISION: 0



    SUITE_MASK: 272



    PRODUCT_TYPE: 1



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS



    OS_LOCALE:



    USER_LCID: 0



    OSBUILD_TIMESTAMP: 2011-12-29 18:28:41



    BUILDDATESTAMP_STR: 190318-1202



    BUILDLAB_STR: 19h1_release



    BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202



    ANALYSIS_SESSION_ELAPSED_TIME: 8b6



    ANALYSIS_SOURCE: KM



    FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_mae_internal_timer



    FAILURE_ID_HASH: {dbae0c63-5a7c-cd3f-eccf-de6e68aa7cf2}



    Followup: MachineOwner

    ---------

    :)
     
    CalvinSnyder, Dec 5, 2019
    #1

  2. Random deleting of words since upgrade to Win 10

    Hi,

    Sorry for the inconvenience.

    From which program are you typing?

    Which language is the keyboard set to?

    I suggest you to run the hardware troubleshooter and check if the issue can be resolved.

    Try these steps to run the troubleshooter:

    • Type troubleshooting in the search bar.
    • Click view all in the left panel.
    • Select ‘Hardware and devices' and follow the on-screen instructions.
    Hope this helps.
     
    Joy Kemprai, Dec 5, 2019
    #2
  3. ARC
    Arc Win User
    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  4. Random CSOD after hardware upgrade

    Where is the random hardware access? its different than my old windows 10

    Hi Forgo,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    Most probably you need to connect to the network then the option would appear.

    https://support.microsoft.com/en-us/help/402792...


    • Use random hardware addresses for all networks:
      • Select the Start button, then select Settings > Network & Internet > Wi-Fi .
      • Turn on Use random hardware addresses.

    • Use random hardware addresses for a specific network:
      • Select the Start button, then select Settings > Network & Internet > Wi-Fi > Manage
        known networks
        .
      • Choose a network, then select Properties and choose the setting you want under Use random hardware addresses for this network.

    Open Wi-Fi
     
    Sumit (Independent Advisor), Dec 5, 2019
    #4
Thema:

Random CSOD after hardware upgrade

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