Windows 10: Random display disconnection

Hi I have a weird issue I cant solve my display have some disconnections at random times and i can find why **What I’ve already tried** * Replaced the cable with a brand-new, certified HDMI 2.1 cable – issue persists. * Tested with a second external monitor same behavior. * Updated everything I can find: * graphics driver * Windows Update / device firmware and bios * Connected the monitor through a different a DisplayPort disconnects happen only on HDMI * Performed a clean reinstall of Windows 11 formatted drive * Swapped to a different GPU * Opened *Event Viewer → Windows Logs

:)

 

Display Turn Off in Power Options Causing USB Disconnection

Hello everyone, I'm encountering a peculiar issue related to the Power Options settings on my Windows machine (Version 22H2). Whenever Windows automatically turns off my display, it seems to inadvertently cause the devices connected to my USB hub to disconnect. Here's a more detailed description of the problem:

1. Display Turn Off Issue: After Windows turns off the display, my USB-connected devices disconnect.
2. Wake-Up Login Requirement: When I wake up the monitor with a mouse movement, I'm prompted to log back into Windows, as if the system had entered seep mode or logged off.

Steps I've Taken So Far:

• Set Power Options to never enter sleep mode.
• Disabled hibernation and USB selective suspend.
• Restored default power settings using "powercfg -restoredefaultschemes".
• Imported power options from "Default_Power_Plans.zip" found on this forum.
• Analyzed settings with PowerSettingExplorer, but nothing unusual was noted.
• Checked the event log and Sleep Study report ("pwrcfg -systemsleepdiagnostics") for any signs of the machine being put to sleep, but found none.

Interestingly, this problem does not occur when I manually turn off the monitor. It only happens when Windows does it automatically. Also, this issue is not isolated to one machine; it's happening on several, which leads me to believe it's not a hardware issue. I'm looking for any suggestions on how to further diagnose and resolve this issue. Your input would be greatly appreciated!

 

Random Internet Disconnect, whats up ?

don't get me wrong here.
I mean there are a few steps that I know of which no one has suggested.

The reason why I ask ADSL or Cable is because they work differently (obviously).
Since its Cable I wont bother with ADSL for now.

You 100% correct about the MAC address because cable authentic via MAC address.
But there are heaps of simple things he can do before he contacts his ISP which may just get him to waste his time, such as checking the lights on the modem which usually are from top down

Power
Receive
Send
Online
PC Link
Activity
Standby

If the power light doesn't go solid green it indicates a power problem.
check power cables.

If receive and send light aren't flashing signal problem.
check coaxial cable connection (also its a good idea to disconnect it and reconnect it to reset the signal)

If receive is on and send is flashing.
You can adjust the signal frequency inside the interface of the modem.

I used to work in a ISP and majority of the time just disconnecting the Coaxial cable and reconnecting it solves the problem. Also adjusting the has helped in situations.

 

disconnect

Hi,

Let's gather the following information to properly isolate your concern:

• Are you able to log in your Microsoft account successfully on the Xbox 360 console?
• What is the exact error message you are getting on the Xbox 360 console?
• Is your console connected to a wired or wireless network?
• Have you checked if there are any updates available on the console?

To help resolve your concern with being disconnected on the Xbox 360, refer to this

link. Follow the steps provided on the Xbox 360 Disconnect Solution.

Looking forward to your response.