Windows 10: Random Download.

Today, I was using my computer, on youtube, and all of a sudden youtube closes. In the middle of my desktop, I have a .txt file called CarBattle. I don’t know what it is, I never made it, so I checked and it was downloaded the minute before. 9:34PM PST. If you are wondering, the file is empty. No text at all. My computer was low on battery and died, so I will investigate if I have any viruses later. If anybody here can tell me what has happened and what to do, huge thanks in advance.

:)

 

my computer keeps on downloading random software

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on windows 10.

Before we proceed I would like you to answer the following question:

• Could you please tell me whether the downloading software belongs to Microsoft?

The issue might occur due to download of random softwares.I will certainly help you with the issue.

I suggest you to follow the methods below:

Method 1

If downloading software belongs to Microsoft,then I suggest you to refer the article below:

Windows Update: FAQ - Microsoft Support

Note:Updates and drivers are installed automatically, with no need to select which updates are needed or not needed. In rare cases, a specific driver or update might temporarily cause issues with your device, and in this case
you will need a way to prevent the problematic driver or update from reinstalling automatically the next time Windows Updates are installed.

Method 2

I also suggest you to follow the steps below and check:

• press Windows + r to open run command.
• Run services.msc to open Services Manager.
• Ensure that the Windows Defender service is started and set to Automatic.

Please get back to us with updated status. We will be happy to assist you further.

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

random restarts

Hi,

If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• What changes have you made to the device before this issue occurred?
• What troubleshooting steps was already performed to your laptop?

In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

• Open the Control Panel.
• Using the search bar at the upper-right corner, type troubleshooting.
• From the search results, click on Troubleshooting and then select System and Security.
  
• Click on Power and then follow the prompts to successfully run the tool.

We are looking forward to your response.