Windows 10: Random explorer.exe dialog appears before windows 11 shuts down

I have been getting this error randomly when i shut down my pc. All it says is some explorer.exe dialog box just appears and says some code and then click ok to terminate the program.Basically like thisThe instruction 0x4a4163c3 referebced memory at 0x00000000 The memory could not be read Click on OK to terminate the programI found that the culprit of the problem is volume shadow which i belive is system restore."Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in

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Problem with Explorer and file dialogs

I'm having a problem with File Explorer and with file dialogs. It is similar to some of those reported here but also there are differences in some respects.

• Windows 10, up-to-date.
• Problem began after the February "patch Tuesday" update.
• Appears randomly--slightly less frequently since the March update, but still occurring. Sometimes when machine is first started.
• Symptoms are that File Explorer windows sit indefinitely saying "Working on it", same applies to file dialogs too.
• Also Google Chrome becomes very slow at loading web pages: > 5 minutes, but Edge is not affected.
• Restarting Explorer does NOT work, but restarting the computer does--BUT restarting takes much longer than usual, again >= 5 minutes.

Any suggestions? This computer came with Windows 10, so I cannot revert to an earlier version.

I have to say that Windows 10 is by far the least reliable version I've encountered. Even free, it isn't good value!

 

What would cause this dialog to randomly appear?

I had a similar dialog on a Windows 10 Pro when I used File explorer to look in particular folders.
- It was not random in my case.
- The dialog appeared when I opened folders on a USB formatted by my TV's set-top box. Those folders were coloured in a particular way to distinguish them from normal folders [I think they were pink].
- I found explanations online that said such behaviour could be expected for drives formatted by some non-Windows OSs.
- I appear to have deleted all notes of the incident so cannot give you any helpful links.

Going by memory alone -
I tried going through the dialog's certificate export/backup routine in an effort to shut it up.
Then I disabled EFS in Task manager, Services, EFS, Open services and that succeeded.

Denis

 

MSN is crashing in Internet Explorer 11

Hi Lee,

The issue you're experiencing could be due to unauthorized add-ons causing the page not to respond. We'd like to know the following:

• Did you notice any changes on your PC prior to the issue?
• Is the issue happening to all websites aside from MSN.com?
  

In the meantime, I suggest that you start Internet Explorer with no Add-ons. Please follow the steps below:

• Press the Windows key + R. A Run dialog box will open.
• Type iexplore.exe -extoff

If you're able to browse websites without any issues, then add-ons may be cause the error. You can refer to this link on how to turn off/remove add-ons on Internet Explorer:
Manage add-ons in Internet Explorer 11.

Please update us with results for further assistance.