Windows 10: Random Forced Hibernations. Asus w/ AMD and NVIDIA

I have an ASUS G15 GU503QR, with an AMD 5900hs and NVIDIA 3070m. I have been having Event 41 errors that force my laptop to hibernate. The problem is that it's happening fast enough that it doesn't write any error to the Event Viewer. I will restart the laptop and an hour later it will happen again. I have been in touch with ASUS support, with little help. I have scanned memory, checked every error and fault in the event viewer. The only thing that has brought back any problem is sfc/scannow thru command prompt. I have logged the error and created a dump file. The error shown is 0x00000050. The dump file is below. Can anyone help me out? I am not exactly sure what to do from here. Thanks in advance.

Microsoft R Windows Debugger Version 10.0.19041.685 AMD64

Copyright c Microsoft Corporation. All rights reserved.





Loading Dump File [C:\Windows\MEMORY.DMP]

Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.



Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 19041 MP 16 procs Free x64

Product: WinNt, suite: TerminalServer SingleUserTS Personal

Built by: 19041.1.amd64fre.vb_release.191206-1406

Machine Name:

Kernel base = 0xfffff803`2d600000 PsLoadedModuleList = 0xfffff803`2e22a390

Debug session time: Sun Feb 14 15:32:59.506 2021 UTC - 6:00

System Uptime: 0 days 2:01:41.114

Loading Kernel Symbols

...............................................................

................................................................

................................................................

...............................

Loading User Symbols



Loading unloaded module list

..........

For analysis of this file, run !analyze -v

1: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



PAGE_FAULT_IN_NONPAGED_AREA 50

Invalid system memory was referenced. This cannot be protected by try-except.

Typically the address is just plain bad or it is pointing at freed memory.

Arguments:

Arg1: ffffae819c980000, memory referenced.

Arg2: 0000000000000002, value 0 = read operation, 1 = write operation.

Arg3: fffff80340958cd7, If non-zero, the instruction address which referenced the bad memory

address.

Arg4: 0000000000000000, reserved



Debugging Details:

------------------





KEY_VALUES_STRING: 1



Key : Analysis.CPU.Sec

Value: 2



Key : Analysis.DebugAnalysisProvider.CPP

Value: Create: 8007007e on CODYSG15



Key : Analysis.DebugData

Value: CreateObject



Key : Analysis.DebugModel

Value: CreateObject



Key : Analysis.Elapsed.Sec

Value: 10



Key : Analysis.Memory.CommitPeak.Mb

Value: 79



Key : Analysis.System

Value: CreateObject





BUGCHECK_CODE: 50



BUGCHECK_P1: ffffae819c980000



BUGCHECK_P2: 2



BUGCHECK_P3: fffff80340958cd7



BUGCHECK_P4: 0



READ_ADDRESS: ffffae819c980000



MM_INTERNAL_CODE: 0



IMAGE_NAME: nvlddmkm.sys



MODULE_NAME: nvlddmkm



FAULTING_MODULE: fffff803401a0000 nvlddmkm



BLACKBOXBSD: 1 !blackboxbsd





BLACKBOXNTFS: 1 !blackboxntfs





BLACKBOXPNP: 1 !blackboxpnp





BLACKBOXWINLOGON: 1



PROCESS_NAME: System



TRAP_FRAME: ffffd580cc5ff0e0 -- .trap 0xffffd580cc5ff0e0

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

rax=ffffae819c97f000 rbx=0000000000000000 rcx=ffff808659bc3c38

rdx=000000000001b3fd rsi=0000000000000000 rdi=0000000000000000

rip=fffff80340958cd7 rsp=ffffd580cc5ff270 rbp=0000000000000006

r8=0000000000000400 r9=000000000001a02a r10=0000000000000000

r11=ffffd580cc5ff290 r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

iopl=0 nv up ei ng nz na pe nc

nvlddmkm+0x7b8cd7:

fffff803`40958cd7 42891480 mov dword ptr [rax+r8*4],edx ds:ffffae81`9c980000=????????

Resetting default scope



STACK_TEXT:

ffffd580`cc5fee38 fffff803`2da1ee6b : 00000000`00000050 ffffae81`9c980000 00000000`00000002 ffffd580`cc5ff0e0 : nt!KeBugCheckEx

ffffd580`cc5fee40 fffff803`2d80c960 : ffffd580`cc5ff050 00000000`00000002 ffffd580`cc5ff160 00000000`00000000 : nt!MiSystemFault+0x1f465b

ffffd580`cc5fef40 fffff803`2da03c5e : fffff803`401b3a44 fffff803`40bd2c6a fffff803`40bdc36a fffff803`40e7182d : nt!MmAccessFault+0x400

ffffd580`cc5ff0e0 fffff803`40958cd7 : ffff8086`59bc3c38 00000000`000720c7 ffff6f78`3173d2fe ffff8086`59b9a000 : nt!KiPageFault+0x35e

ffffd580`cc5ff270 fffff803`40c4854a : 00000000`00000003 ffff8086`4deac000 ffff8086`4deac003 00000000`0000000f : nvlddmkm+0x7b8cd7

ffffd580`cc5ff2a0 fffff803`401b3a44 : ffff8086`59b9a000 00000000`0000000f 00000000`00000000 00000000`00000001 : nvlddmkm+0xaa854a

ffffd580`cc5ff340 fffff803`40bd2c6a : ffff8086`4debc500 ffffd580`cc5ff3d9 ffff8086`4deac000 00000000`00000000 : nvlddmkm+0x13a44

ffffd580`cc5ff370 fffff803`40bdc36a : 00000000`00000000 00000000`00000001 00000000`00000000 ffff8086`4deac000 : nvlddmkm+0xa32c6a

ffffd580`cc5ff440 fffff803`40e7182d : 00000000`00000004 00000000`00000004 ffff8086`4de91000 00000000`00000001 : nvlddmkm+0xa3c36a

ffffd580`cc5ff4c0 fffff803`40e710af : 00000000`00000001 ffff8086`4de91001 00000000`00000000 00000000`00000000 : nvlddmkm+0xcd182d

ffffd580`cc5ff590 fffff803`40e99d92 : ffff8086`4de91000 ffffd580`cc5ff689 00000000`00000001 00000000`00000007 : nvlddmkm+0xcd10af

ffffd580`cc5ff5e0 fffff803`3ca6162d : fffff803`40e99c68 00000000`00000001 00000000`00000000 00000000`ffffffff : nvlddmkm+0xcf9d92

ffffd580`cc5ff6f0 fffff803`3ca60b7f : 00000000`00000000 ffffd580`cc5ff7b1 00000000`00000000 fffff803`00000000 : dxgkrnl!DpiDxgkDdiSetPowerState+0x59

ffffd580`cc5ff750 fffff803`3ca61aae : 00000000`00000000 ffff8086`4df7ebd0 00000000`00000001 00000000`00000001 : dxgkrnl!DpiFdoSetAdapterPowerState+0x15f

ffffd580`cc5ff810 fffff803`3ca60f01 : ffffd580`cc5ffb00 fffff803`409afcf3 ffff8086`47e68e00 ffff8086`4df7edc0 : dxgkrnl!DpiFdoHandleDevicePower+0x2ee

ffffd580`cc5ff8b0 fffff803`3ca62450 : ffff8086`4df7ebd0 ffff8086`4ecba180 ffff8086`4ecba030 e94bd39e`4794807b : dxgkrnl!DpiFdoDispatchPower+0x21

ffffd580`cc5ff8e0 fffff803`4023c002 : 00000000`00000001 ffffd580`cc5ffa99 00000000`00000001 ffff8086`4de91000 : dxgkrnl!DpiDispatchPower+0xe0

ffffd580`cc5ffa00 fffff803`4023b0b4 : 00000000`c0000002 ffff8086`4de91001 ffff8086`4ecba030 ffff8086`00000000 : nvlddmkm+0x9c002

ffffd580`cc5ffb00 fffff803`2d99ca99 : ffff8086`628cb040 ffffd580`cc5ffbb0 ffff8086`4df7ebd0 ffff8086`00000000 : nvlddmkm+0x9b0b4

ffffd580`cc5ffb30 fffff803`2d917e25 : ffffffff`fa0a1f00 fffff803`2d99c8c0 ffff8086`51359d30 00000000`00000084 : nt!PopIrpWorker+0x1d9

ffffd580`cc5ffbd0 fffff803`2d9fd0d8 : fffff803`29621180 ffff8086`628cb040 fffff803`2d917dd0 00330045`007a004d : nt!PspSystemThreadStartup+0x55

ffffd580`cc5ffc20 00000000`00000000 : ffffd580`cc600000 ffffd580`cc5f9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28





SYMBOL_NAME: nvlddmkm+7b8cd7



STACK_COMMAND: .thread ; .cxr ; kb



BUCKET_ID_FUNC_OFFSET: 7b8cd7



FAILURE_BUCKET_ID: AV_INVALID_nvlddmkm!unknown_function



OS_VERSION: 10.0.19041.1



BUILDLAB_STR: vb_release



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



FAILURE_ID_HASH: {df018c6e-47ce-6234-d97b-e5d8699ade66}



Followup: MachineOwner

---------

:)

 

Fix random freeze for AMD CPU, MSI motherboard and nVidia Video Card

Windows 10 Pro 64-bit

GeForce GT 710

AMD FX-8320E CPU

MSI 970A-G46 motherboard

The system freezes randomly without trace in event viewer. Sometimes the freeze will recover. Sometimes only a hard reset will do. No clear usage pattern causing this. It can happen right after reboot or idling. Another issue was there is random buzz
during audio playback

I have done a lot research and experiment. And finally I have a stable system for over a week. Here is a quick summary. Hope this can help others.

• Clean installation of Windows 10 with network unplugged. Initially I did the upgrade from Windows 7 so was not sure if it's because of that. So I did clean installation this time but still got the random freeze.
  
• Install nVidia Driver. I tried several versions and got random freeze with each of them. So I settled with one that I used before 364.72. This is before step 3. After that, I did not go back to upgrade the driver again.
  
• nVidia driver installer will corrupt opencl.dll. I used
  
  SFC and DISM and fix it. I suspect this also causes the random buzz during audio playback but I can't confirm it since I did not play audio at this point
  
• Plug in the network and update. Freeze continues
• Upgrade SSD firmware. Freeze continues
• Upgrade motherboard BIOS. I've checked MSI website many times and it never showed an update. It turns out that you have to install MSI Live Update. It showed available update and I installed it
  
• System fails to start after BIOS update. Had to pin-reset and it rebooted fine. Went into BIOS and configured as I would normally do. Reboot, freeze continues.
• Run memtest86+ overnight. No error. Reboot, freeze continues.
• Went back into BIOS, disabled C6 State in power management (kept C1E enabled). Rebooted, no freeze in a week

I can't say everyone has the same problem. I had to spent several days to troubleshoot and had essentially 3 issues

• nVidia driver corrupts opencl.dll
• BIOS update
• Disable CS State

One thing worth note. I have 2x8 GB Patriot RAM. In BIOS, I've enabled AMP. According the manufacturer spec and CPU-Z, CAS under AMP is 10. However, CPU-Z showed the actual CAS is 9. I did notice this until the system became stable. Since memtest86+
passed overnight, I did not slow the RAM down.

I started with a Radeon video card. It had many crashes. I blamed it on the lack of updated video driver (AMD abandoned the old cards) and switched to nVidia. I did not go back to test this with Radeon card.

 

ASUS laptop w Intel HD Graphics- Can I uninstall NVidia installation?

My 2+ year old ASUS laptop G771JM originally came w NVidia Graphics but when MSoft installed Win10
and subsequent upgrades to 1703 and 1709, the Intel HD Graphics have been installed. They work fine, at least to my eyes; this is a gaming computer but I don't do computer games at all. NVidia asks multi-times
a week to re-install their package, and I don't want it. Is it safe to uninstall the two NVidia programs listed
in Control Panel/Programs and is there a preferred sequence? Appreciate any input on this issue.
in Mississauga ON

 

Hibernation and Sleep not working on my WIndows 10 PC after latest update

Hello,

There are many possible reasons for this hibernation and sleep not working issue. The most common causes are
corrupted Power settings or outdated display drivers. In order for us to efficiently assist you with your concern regarding the issue of waking up from sleep/hibernation, we just have a few questions for you:

• Have you made any recent changes to your computer prior to the issue?
• Did you get any error messages upon waking up your computer from hibernation/sleep?
• Have you also tried performing the power troubleshooter?

If you still haven't, we suggest trying the steps below:

• Press Windows key + W and type Troubleshooting.
• Select Troubleshooting and click on System and Security.
• Click on Power and follow the onscreen steps.

Delete the current power plan and create it again.

We're looking forward to your reply.