Windows 10: random freezes and lockups

I keep getting random freezes on windows 11 and a lot eventviewer issues I am unfamiliar with the pc will lock randomly while being idle or running a youtube or game no blue screen so can hear sound but access anything on screen been having issues for about 6 months and help from asus please if anyone can help. if you need anymore info let me know please and ty.pc specsMOTHERBOARD Asus Dark Hero viii x570Processor AMD Ryzen 7 5700X3D 8-Core Processor 3.00 GHz Installed RAM 32.0 GB 3600mhz soundblaster ae7 RTX 4070 ti super driver version 576.02Windows 11 Pro version 23H2

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Random Freezes & Lockups. SSD Issue??

Okay - so an update.

PC woke up sometime during the night between 01:50 and 04:00 (I woke to go to the toilet at 4am and the PC was on. A simple tap of the on/off button put it back to sleep).

As per the advice from steve108 in this post on this link https://www.hellotech.com/blog/why-does-my-computer-keep-waking-from-sleep-mode I followed the steps under the section 'How to Find Out What’s Causing Your Computer to Wake Up'

I ran powercfg from an elevated command prompt.

powercfg/lastawake was no help as it showed the power button which I used to turn the pc on this morning (!)

If this happens again (pc wakes from sleep), I'll have to leave it on and then run the powercfg/lastawake command

powercfg/waketimers is puzzling as it shows the hard disk volume 2 as the culprit.

I have no idea what 'StartMenuExperienceHost' is but it looks like ONG's suggestion of looking in the Startup programs and Background Apps may bear fruit.

powercfg -devicequery wake_armed shows two entries for both the mouse and keyboard. Both now disabled.

Command Window:





Startup Programs/Apps as follows:





I'm thinking I don't need the following to be enabled?

Adobe Gamma Loader
Apple Push
Cortana
Eraser
Intel Driver and Support Assistant
Quick Time Task

However some advice/confirmation would be great.

CDA Server (Part of Samsung Easy Printer Manager) for a wireless networked AiO Printer and as such should be running? Apparently, an obsolete or defective version of CDASrv.exe can cause problems

There were 31 'Background Apps' that were turned ON.

List follows:





Apart from, perhaps, Windows Security and maybe iTunes, is there any reason for any of these to be on?

For example, I don't use One Note, Skype nor the Xbox Game Bar (I'm not a gamer) so I'm confident in turning those off (inded I already have).

Are there any that I really NEED to be running in the background - e.g Get Help and Office?

At the moment, Get Help and Office, Settings, Windows Security and iTunes are the only ones that I have leftswitched on.

Help/suggestions as to whether (or not) I need these apps running in the background are most welcome.

Thanks to all that have offered help and suggestions so far, it is much appreciated.

Art

 

Random Lockups

any1 got ant ideas why i would suddenly be getting random lockups in games and in windows?

it just freezes and i cant even use the reset button,i have to press the power button to get out of it.
temps seem ok around 38 - 42c idle and mid 50s under load ,when it locks it games theres no looping sound or anything ,just a frozen screen.

most of the pc was bought and built last August ,with the exceptions of the PSU + HD`s
its been running at the spec listed since then and ive had nps until now

any help would be appreciated.

if any more info is needed just ask.

 

Random Freezes & Lockups. SSD Issue??

Straight after my last post I put the pc to sleep.

Within about 5 mins it woke again and my wife sais 'Have you got something running on the computer because it has just turned itself on"

So I ran powercfg/lastwake and this is what it showed:





So it IS the Realtek PCIe GbE Family Controller that is waking the pc.

Now to find out where the specific setting is and how to turn it off.

Any ideas folks?

Cheers,

Art

- - - Updated - - -

Okay

I found the following in the Network adapter Properties ...





and





Taken the tick (check mark) out of the '"Allow this device to wake the computer" box.

I left the "Wake on Magic Packet" enabled (since clearing the above greys out the 'Only allow a magic packet to wake the computer' box).

Art

Let's see what happens.

Art