Windows 10: Random Freezing

Bought a new PC a month ago and the shop has had it for a week performing tests as it kept crashing mainly when gaming. They've given it me back today and it's already crashed once. When it crashes the screen stays on, the LEDs on my peripherals go blank, one RAM stick RGB goes off but the other stays on.Here's the specs followed by the DMP file.I9-12900KFGigabyte b760M D3HP32GB 2x16 DDR5 Kingston Fury 5600MT/sPalit 5070ti Gaming Pro************* Preparing the environment for Debugger Extensions Gallery repositories ************** ExtensionRepository : Implicit UseExperimentalFeature

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Random freezes or shut downs

Completely random freezing/shutdowns on a system with no recent hardware changes, and hard drive, memory, and PSU fine, usually means a software issue (file corruption or malicious software). I suggest following DavidV's recommendations.

 

Random Crash/Freeze on Build 10130


Hello everyone.

I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.

In both cases, I have to hold the power button in to shut down the computer for a restart.

Any direction or help would be greatly appreciated.

 

Random freezes or shut downs

Hrrmmmm... but wouldnt formatting and reinstalling windows fix the issue since the virus/trojan/spyware isnt on the system any longer?