Windows 10: Random /Frequent crashing and system restarts

Discus and support Random /Frequent crashing and system restarts in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi All - ever since i have upgraded the OS Feature update to Windows 10, version 20H2 - my Desktop is crashing frequently and restarts. In the event... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by prashanthprakash1, Mar 29, 2021.

  1. PRASHANTHPRAKASH1
    prashanthprakash1 Win User

    Random /Frequent crashing and system restarts


    Hi All - ever since i have upgraded the OS Feature update to Windows 10, version 20H2 - my Desktop is crashing frequently and restarts.


    In the event viewer i notice many errors:

    From the application log:

    svchost 4544,D,22 SRUJet: A request for a node on an empty page Pgno: 6504, Flags: 0x1ac4a has been made error -351 for a B-Tree ObjectId: 13, PgnoRoot: 63 of database C:\WINDOWS\system32\SRU\SRUDB.dat. This is typically due to a lost I/O from storage hardware. Please check with your hardware vendor for latest firmware revisions, make changes to your controller's caching parameters, use crash consistent hardware with Forced Unit Access support, and/or replace faulty hardware.


    From the System Log: Event 41 -Kernel Power

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


    I have been trying to reach support but unable to get them on the phone.


    What steps should i be taking to resolve this?

    :)
     
    prashanthprakash1, Mar 29, 2021
    #1
  2. SOMVIR73
    somvir73 Win User

    System frequently restart with BSOD

    System getting restarted frequently please suggest, i have attached the BSOD report.
     
    somvir73, Mar 29, 2021
    #2
  3. MACKENZIEMILLER
    MackenzieMiller Win User
    Frequent, random crashes

    Frequent, random crashes in Win 10
     
    MackenzieMiller, Mar 29, 2021
    #3
  4. DARLEEN PEN
    Darleen Pen Win User

    Random /Frequent crashing and system restarts

    random restarts

    Hi,

    If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

    • Which build, version and edition of Windows is installed on your computer?
    • What changes have you made to the device before this issue occurred?
    • What troubleshooting steps was already performed to your laptop?

    In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

    • Open the Control Panel.
    • Using the search bar at the upper-right corner, type troubleshooting.
    • From the search results, click on Troubleshooting and then select System and Security.
    • Click on Power and then follow the prompts to successfully run the tool.

    We are looking forward to your response.
     
    Darleen Pen, Mar 29, 2021
    #4
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Random /Frequent crashing and system restarts

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