Windows 10: Random game crash + Monitor disconnecting

So sometime when i use my computer, while playing games my second monitor connected using HDMI will randomly disconnect and shut down any game I'm playing. It never has a crash report, or at least one i can find, which just makes it so much harder to find the problem, I've had this problem for the past 2 or so years and have tried updating everything, uninstalling display adapters and trying new cords but nothing has worked. I've tried searching online and watching videos but nothing works with this specific problem and this is my last resort.Device SpecificationsProcessor 13th Gen IntelR Co

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Random Crash/Freeze on Build 10130


Hello everyone.

I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.

In both cases, I have to hold the power button in to shut down the computer for a restart.

Any direction or help would be greatly appreciated.

 

at random, monitor turns black and computer crashes

At seemingly random moments, my monitor will suddenly turn black, and then my computer will crash and automatically restart. Sometimes I will hear audio from programs when the screen turns black, other times the speakers will make a buzzing noise. Sometimes my PC will go a few days without crashing; other times my PC will crash multiple times in an hour.

Interestingly, these crashes never happen when while playing video games. They always seem to happen shortly after I close the video game, or while I surf the web. This leads me to believe that the problem is software, not hardware, related, but I don't know what.

So far I have (to no avail):

• Reset my PC
  
• Reinstalled GPU drivers
  
• Windows Memory Diagnostic Test - No problems with memory
  
• Checked GPU and CPU temperatures -- They are good, as expected. again my PC hasn't crashed while gaming
  
• Updated CPU drivers
  

I've also checked windows event viewer; seconds before the crash I always get an 'event id 28 kernel event tracing' error, but I am not sure what to make of this.

I have a Dell G5 5000 (2 years old, problem manifested itself a few months ago)

Processor: Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz

GPU: Nvidia GeForce GTX 1650 Super

Memory: 2 x 8 GB

Any troubleshooting suggestions would be greatly appreciated.

 

Reboots/Crashes while Gaming

Hello,

I have random crashes while playing games. Its the same problem as in this thread Random-ish reboots

So basically when playing a game the PC randomly crashes into a reboot. This occurs completely random and without warning.

As suggested in the linked thread I disabled fast startup, which sadly didnt fix the problem.

I also monitored my temperatures which are fine. A workaround that seems to be stable is lowering my graphics settings to very low.

I attached my V2 Logs after a Crash. Windows Version is 1909 (OS Build 18363.720)