Windows 10: Random Hard Crashing & USB device dissconnects.

Hi,This one has a story. About 2 weeks ago I started having slight issues with my PC. I received an error from one of my mod managers saying that a file was not found or inaccessible and was likely an environment error and not the mod manger. However I was still able to play the game regardless of this error. A few days later I opened up my PC for routine cleaning without any issue. The following day I started to have major issues, with games crashing & PC BSODing. I figured it was just a minor issue so I updated all my drivers, bios, firmware, etc. but it was still crashing. After some tr

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usb contected hard drive

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing

I suggest you to follow the steps below and check if it helps

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + X and click on
  Control Panel.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2:
Update USB Controllers.

To update the USB Controllers from Device Manager follow these steps.

• Go to Device manager in control panel.
• Select Device manager and a Device Manager window will pop-up.
• Double Click on USB Controllers to expand.
• Right click on the USB Controllers that is listed and select Update.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Random dissconnects

For some odd reason, my computer (PC Specialist Laptop) keeps dissconnecting from my home internet connection. Just this one, no others that I use on even a semi-regular basis. It still shows as connected, no matter what, but I loose all connection, and
have to turn off my wireless card then turn it back on again. The Router is a belkin, and no-one else in the house has trouble, even my Desktop computer, also running Windows 10, has no trouble, it's just my laptop!

 

Random shut off of USB/bluetooth devices.

Hi Madison,

Thank you for writing to Microsoft Community forum.

This occurs because of a race condition in the USB driver when the operating system concurrently processes a request to resume from selective suspend and a request to disable wake on device connect. When the issue occurs,
an unexpected USB bus reset is sent to the USB device driver. This causes the device to be removed. During this time, the USB device may disappear.

I recommend you to check your USB host controller drivers and make sure you’ve the latest ones installed manually from Dell’s official website.

If you have the latest drivers installed, open Event Viewer and let us know what the logs say at the time of USB failures.

To launch Event Viewer, search ‘Event Viewer’ from the Start menu and click the result.

Meanwhile, I suggest you to check the methods listed below and see if it works for you.

Method 1

Uninstall the USB Hubs:

• Right click the Windows icon on the taskbar and choose ‘Device Manager’.
  
• Expand ‘Universal Serial Bus Controllers tree’ and uninstall all the instances of ‘Generic USB Hub’ and ‘USB Root Hub’.
  
• Restart the PC for Windows to automatically install the drivers.
  

Method 2

Disable USB Selective Suspend Setting:

• Right click the Windows icon on the taskbar and choose
  ‘Power Options’. Click ‘Change Plan Setting’ on your current plan.
  
• Choose ‘Change Advanced Power Setting’ on the chosen plan.
  
• Disable ‘USB Selective Suspend Setting’ under
  ‘USB Settings’.
  

You may also refer this article by Dell and try
the troubleshooting steps you’ve missed out on.

Note:

• Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems
  resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.
  
• While performing these steps there might be a risk of data loss. You may take a backup of the data before performing the steps.
  

Regards,