Windows 10: Random PC crash. The bugcheck was: 0x0000007e

Hi,

I'm getting random crashes from a while now and couldn't and I still don't know what is causing this.


I built this PC less than a year ago and I started having random crashes, being while gaming or just browsing a webpage which doesn't seem when it's running heavy processes.

I checked that video drivers are updated as well that no devices have conflict in the device manager.

I've attached the minidump file, from the last crash along with system info here, if required I also have the big DMP, if required I can upload that as well.

https://1drv.ms/u/s!AiCLeC5Gf2F6i64geH76c3Fl4hwv3A?e=90k35C


This is the error event I got from the event viewer.

-----------------------------

Source: Microsoft-Windows-WER-SystemErrorReporting

Date: 6/13/2020 4:16:29 PM

Event ID: 1001

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: DESKTOP

Description:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e 0xffffffffc0000005, 0xfffff8023b8a4690, 0xfffff58228f796f8, 0xffffa901621e6930. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 3410fa23-4e7d-4989-9371-78a63ebe55ee.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />

<EventID Qualifiers="16384">1001</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2020-06-13T19:16:29.227932800Z" />

<EventRecordID>23271</EventRecordID>

<Correlation />

<Execution ProcessID="0" ThreadID="0" />

<Channel>System</Channel>

<Computer>DESKTOP-B39V0B1</Computer>

<Security />

</System>

<EventData>

<Data Name="param1">0x0000007e 0xffffffffc0000005, 0xfffff8023b8a4690, 0xfffff58228f796f8, 0xffffa901621e6930</Data>

<Data Name="param2">C:\Windows\MEMORY.DMP</Data>

<Data Name="param3">3410fa23-4e7d-4989-9371-78a63ebe55ee</Data>

</EventData>

</Event>

-----------------------------


My system spects

-----------------------------

[System Summary]

Item Value

OS Name Microsoft Windows 10 Home Single Language

Version 10.0.18362 Build 18362

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-B39V0B1

System Manufacturer Gigabyte Technology Co., Ltd.

System Model X570 GAMING X

System Type x64-based PC

System SKU Default string

Processor AMD Ryzen 7 3700X 8-Core Processor, 3593 Mhz, 8 Cores, 16 Logical Processors

BIOS Version/Date American Megatrends Inc. F2, 6/6/2019

SMBIOS Version 3.2

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer Gigabyte Technology Co., Ltd.

BaseBoard Product X570 GAMING X

BaseBoard Version x.x

Platform Role Desktop

Secure Boot State Off

PCR7 Configuration Binding Not Possible

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume3

Locale United States

Hardware Abstraction Layer Version = "10.0.18362.752"

User Name DESKTOP-B39V0B1\diego

Time Zone Argentina Standard Time

Installed Physical Memory RAM 15.9 GB

Total Physical Memory 15.9 GB

Available Physical Memory 9.90 GB

Total Virtual Memory 20.7 GB

Available Virtual Memory 10.3 GB

Page File Space 4.75 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/devices detected, TPM is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation ExtensionsYes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

-----------------------------



Thanks!

:)

 

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Any help is appreciated.