Windows 10: Random Reboots Even After Format

Hi

apologises if this is in the wrong section but ive just recently sold my gaming pc on ebay and want to resolve the issue before shipping out

so last night came to switch the pc on after many months of not using it and it kept coming up onto a blue screen windows has not loaded correctly so after 3 hours of it coming on and rebooting itself without me even touching anything I lost my temper with it formatted the whole thing got it all wiped completely and its still doing the same thing

I was told its down to a driver issue which windows update installs first time round when a clean copy of windows is installed

so I booted up in safe mode and ran DDU to remove the old driver and I downloaded the latest driver off the NVidia website

Left the computer idle and soon as I tested a black ops 3 in the middle of a game the pc again decides to reboot itself with no error on display when it boots back up

no BSOD of death messages and no windows could not load correctly message

someone has suggested to turn off auto reboot pc and see if the error flags up then

recently added a new psu as the old one packed up after a power cut nothing else was damaged on the PC as far as I can tell

any help please as I don't need the hassle of the buyer messaging me telling me its constantly rebooting

specs

amd vishera 8 core
NVidia gtx 1060 6gb
16gb ddr3 ram
128gb ssd drive
650gb sata
500gb sata
m5a9x asus motherboard

had the pc for over 2 years and never experienced this before but windows is adamant to update itself before it boots up after a clean install of windows 10 pro 64 bit

:)

 

Random reboots even after many hardware changes

Hi Mathias. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

Run the Blue Screen Troubleshooter at Settings > Update & Security > Troubleshoot.

Prepare the BSOD crash report for analysis following these steps:
http://answers.microsoft.com/en-us/windows/wiki....

While you wait for Blue Screen analysis, go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done:

http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most
thoroughly.

Update your drivers from the devices' Support Downloads web page. Compare the latest drivers with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS, Chipset, Display (Video), Sound, USB3,
Bluetooth, Network and all other drivers, or else download and install the latest now.

If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method.

http://windows.microsoft.com/en-us/windows-10/m...

But remember that Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider doing the Clean Install in this link which compiles the best possible install that will stay that way as
long as you stick with the tools and methods given:
http://answers.microsoft.com/en-us/windows/wiki...

There is also an automated Refresh that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest:

https://www.howtogeek.com/265054/how-to-easily-...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

 

Random reboots even after many hardware changes

Check your event Viewer to see what caused your machine to reboot.

Right click your start button and select event viewer.

Then go to Windows Logs -> System log, and then filter by Event ID 6006,

Let me know what the events are saying.

 

Make sure computer is not overheating use SpeedFan to monitor computer temperatures.

 

Hi I ran that and the app says temp 3 -128 degrees


Album — Postimage.org

many thanks

 

Clean all dust and dirt from inside your computer and apply new thermal paste to CPU.

 

I read online earlier that psu would be the issue as I bought the referubed psu 650 corsair 8th September and not used the pc since then it appears the psu was faulty of today I bought a brand new evga 600w and it's not happened since

Fingers crossed

 

Please let us know if problem come back.

 

Hi

The problem with the restarts have been solved but i shipped the pc out yesterday to my buyer and hes received the computer but claims he is getting no signal on his tv with the hdmi plugged in he is connecting it to a LG tv model number LG-22mt49df

i suggested to him remove the graphics card and reseat it and still nothing happens the fans are spinning on the card but no picture with hdmi

do the latest cards require a certain spec hdmi cable ? as the one i sent was a cheap one i had in the cupboard

everything is fine with the pc in terms of it powers up, no beeps at all just seems to be no picture

GTX 1060 6gb card with latest drivers

 

Quality of the HDMI cable should not cause any problem ask the buyer to use different HDMI cable.
Ask the buyer connect computer to different monitor or TV set.

 

He's contacted me back this was his reply

"hi,have chatted with local pc repair shop,have explained about checking a POST TEST(Power-On Self-Test)
have checked it,and we have a problem spotted,cpu led stays lit up,hopefully just got upseated during transit.
just watching some youtube on removing cpu and reseating it,hopefully should solve it."

Hopefully he will get it sorted

I really dont trust these couriers at all

Thanks for your help up to now

 

Turns out after he added more thermal paste and reseated the cpu

Everything is working again

 

We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!