Windows 10: Random Reboots when playing games

Hi There,I just built my new pc and everytime I play video games, I seem to get crashes and reboots.It doesn't seem to be an issue when I run benchmarking apps such as heaven or cinebench.

:)

 

Random Reboots

I've had, as the title suggests, random reboots for the length of the time since I've built my computer (2 years roughly) and they're completely inexplicable.

It happens under no load, high load, watching movies, listening to music, playing games, browsing the web, sitting by itself in the room when the my sleeping monitor is even saying WTF?!

There aren't any Events to view other than the usual 0xC*D event when the service just shrugs at me.

Any thoughts or suggestions? Maybe someone has had the same problem before and it was just a loose molex connection? I'm baffled.

 

Reboots/Crashes while Gaming

Hello,

I have random crashes while playing games. Its the same problem as in this thread Random-ish reboots

So basically when playing a game the PC randomly crashes into a reboot. This occurs completely random and without warning.

As suggested in the linked thread I disabled fast startup, which sadly didnt fix the problem.

I also monitored my temperatures which are fine. A workaround that seems to be stable is lowering my graphics settings to very low.

I attached my V2 Logs after a Crash. Windows Version is 1909 (OS Build 18363.720)

 

Windows random reboot

Hi jayewaah,

There are several reasons that computers do a random reboot such as overheating, third-party programs running on the background that is causing conflicts on the system or corrupted system files.

I'd like to know the following details so I can provide the appropriate troubleshooting steps to help resolve this concern:

• What is the make and model of your device?
• Were there any changes made prior to the issue?
• What antivirus program are you using?
• Was your device overheating the moment you play games?
• In which instance does the reboot occurs besides when playing games?
• Do you have a third-party antivirus program installed on your device?
• Do you have any third-party programs installed recently?

For initial troubleshooting, kindly follow these steps:

• Check if there are available updates for your device by clicking on the
  Start button, then select Settings >
  Update & security > Windows Update > Check for updates.
• Verify if there are drivers that are missing or needs update. follow the steps on
  Update drivers in Windows 10 article.
• Check if there are blockages inside your device's components that may lead to overheating. (cooling fan)
• Perform a clean boot on your device to isolate the issue. This will determine if there are third-party
  applications that is causing conflict on your system. This will also help you check if the performance will improve and if the reboot instances will stop.

Update us with the results.