Windows 10: Random Reboots/Won't Wake From Sleep - m/kb unresponsive

Discus and support Random Reboots/Won't Wake From Sleep - m/kb unresponsive in Windows 10 Performance & Maintenance to solve the problem; Hi, I'm running Windows 10 on an old Phenom II machine that I've been using for years. I never had problems with it on 7 or 8.1 but am having plenty... Discussion in 'Windows 10 Performance & Maintenance' started by frewster, Aug 30, 2015.

  1. frewster Win User

    Random Reboots/Won't Wake From Sleep - m/kb unresponsive


    Hi,

    I'm running Windows 10 on an old Phenom II machine that I've been using for years. I never had problems with it on 7 or 8.1 but am having plenty since I upgraded to 10.

    My biggest issue is the computer becoming nonresponsive and only working again after a forced restart. This only seems to happen after the displays have gone to sleep. For example, today and yesterday I was playing music while doing schoolwork at home. The displays went to sleep and the audio was fine for ~20 minutes until it bugged out and was stuck in an repeating audio loop. I tried to wake up the displays, but the keyboard and mouse were nonresponsive - couldn't even turn on/off numlock lights, etc.

    I've uploaded a log but I don't know where to begin. I removed my soundcard and the problem still occurs so that isn't it. All event logger says that I can find is "unexpected shutdown."

    Any help is very much appreciated... I keep on losing work when I walk away from my computer and it hangs.

    :)
     
    frewster, Aug 30, 2015
    #1
  2. kaiyee Win User

    My LG Optimus 7 reboots by itself almost everyday

    Similar issues with mine: bought in June in Singapore, works fine for a month or so & started having problems with random rebooting issues, wake up from sleep mode on its own, no sound from speaker during calls & music playing, keyboard tone disappeared...



    I was planning to send it to service but I think it won't help after reading posts from forum. One thing does help the issue with sound & waking from sleep - by plugging the Ear Piece on the phone! No sure if it helps on the rebooting issue.
     
    kaiyee, Aug 30, 2015
    #2
  3. rra_78 Win User
    Windows 10 sleep issues

    ZigZag--Here are the results from the elevated command:

    powercfg /A

    "The following sleep states are available"

    Standby (S3)

    Hibernate

    Huybrid Sleep

    Fast Startup

    powercfg /waketimers

    "There are no active wake timers in the system."

    powercfg /lastwake

    "Wake history - 0"

    powercfg /devicequery wake_armed

    "NONE"

    Additionally, I added 120 minutes to the hibernate, but still had the issue this morning of power on, yet unresponsive, forcing a hard reboot.

    Thank you for any help you can give me.
     
    rra_78, Aug 30, 2015
    #3
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Random Reboots/Won't Wake From Sleep - m/kb unresponsive

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