Windows 10: Random restart; loss of desktop and access to files without using Explorer

Discus and support Random restart; loss of desktop and access to files without using Explorer in Windows 10 BSOD Crashes and Debugging to solve the problem; Win 10 PC: randomly shuts down and restarts. I unchecked restart, but that never worked. PC closed during optional Win update. On starting, I get new... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by HarveySpikol, Apr 12, 2020.

  1. Random restart; loss of desktop and access to files without using Explorer


    Win 10 PC: randomly shuts down and restarts. I unchecked restart, but that never worked. PC closed during optional Win update. On starting, I get new desktop. Am able to get to my previous configuration via Explorer. Cannot get my previous desktop. Every time it shuts and restarts, I have to change my password. It's like "Groundhog Day"II. So 2 issues_ random close/restart, and loss of usual desktop and need to use Explorer. I do that by going to user and clicking on my name. What I see are temp files building up under my user name. That seems to be rebuilt every time I get back on. Can I delete these and then try my name under user? Please help!!

    :)
     
    HarveySpikol, Apr 12, 2020
    #1
  2. Mark Ole Win User

    Quick Access Crashes Explorer

    Hi Bill,

    Quick Access is a new feature in Windows 10 File Explorer navigation pane which helps users quickly navigate to locations which are frequently used. However, if you're having issues with Quick Access, you can try to disable and enable it. To disable Quick
    Access, follow these steps:

    • Type File Explorer Option in the search box.
    • Click on File Explorer Options.
    • Under General tab, choose This PC in the Open File Explorer to: drop down menu.
    • Uncheck Show recently used files in Quick access and
      Show frequently use folders in Quick access.
    • Click Apply an OK.
    • Restart the computer and re-enable Quick access.

    Let us know how it goes after performing the suggested troubleshooting steps.
     
    Mark Ole, Apr 12, 2020
    #2
  3. File Explorer/Quick Access

    I recently started having a problem with File Explorer and Quick Access. When I start my computer, all works fine but then gradually the files as listed in File Explorer and Quick Access start to disappear and soon there are none present. I need to
    restart and again they are there but also again they start to disappear. Has anyone else had this problem and any suggestion to correct? Thanks/

    Moved from: Windows 10 / Ease of access / PC
     
    William L Hurley, Apr 12, 2020
    #3
  4. sturpe Win User

    Random restart; loss of desktop and access to files without using Explorer

    Cannot find Desktop Icon in File Explorer

    Now that is interesting. If I do what you suggest, File Explorer Address bar changes to C:\Users\username\documents and the missing ICONS are there. But there is still not a "Desktop" folder.

    Is this a step in the right direction?
     
    sturpe, Apr 12, 2020
    #4
Thema:

Random restart; loss of desktop and access to files without using Explorer

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