Windows 10: Random restarts (Event ID 10016 and 6062)

I just got a Lenovo Legion 5 (AMD version). I've been trying to set everything up but I'm getting annoying random restarts, that always interrupt anything I do. I checked the event viewer and it displays Event ID 10016 and 6062.

I did a simple Windows reset but problem still persists. I need help please !

submitted by /u/CGSilver
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:)

 

event id 10016

Hi Steven,

Go through this
forum post and follow the troubleshooting steps listed.

Let us know how it goes.

Regards.

 

Event ID 10016

Solved Numerous event id 10016 errors win 8 pro 64 bit

Here is the basic outline ...

1. Search the registry for the CLSID
2. Make note of the Default Value, which is the name (ex. ShellExperienceHost, RuntimeBroker) you're going to look for in DCOM
3. Change the Owner to Administrators
4. Give Administrators Full Control
5. Repeat steps 1-4 for the APPID
6. WinKey + s > type in component services > click on Component Services in list
7. Component Services > Computers > My Computer > DCOM Config
8. Change the View to Details
9. Find the name from step 2 (ex. ShellExperienceHost, RuntimeBroker)
10. Right Click on the Name > Properties
11. Select the Security Tab
12. Launch & Activation Permissions > Click Edit
13. Look for the offending user from the 10016 (ex. System, Local Service) and make sure it has the activation requested (ex. Local Activation). If the offending user does NOT exist, you have to add it and give it Local Launch and Local Activation
14. Click Apply
15. Close DCOM and Regedit
16. Reboot PC

Note: Make sure you understand the steps before doing them

 

Event IDs 10016, 1014, and 7023

Hi Jhonson,

Event ID 10016 and 10010 are generic and are not related to random reboots.

Is it a desktop or a laptop? Have you checked for driver and BIOS updates?