Windows 10: Random restarts

Hello,I've been getting random restarts and I can't find out the cause. Unfortunately the extent of my technical knowledge seems to have been passed here. I have a memory.dmp file from the latest which reads as follows:Microsoft R Windows Debugger Version 10.0.22473.1005 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\Windows\MEMORY.DMP]Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.Symbol search path is: srv*Executable search path is: Windows 10 Kernel Version 19041 MP 16 procs Free

:)

 

random restarts

Hi,

If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• What changes have you made to the device before this issue occurred?
• What troubleshooting steps was already performed to your laptop?

In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

• Open the Control Panel.
• Using the search bar at the upper-right corner, type troubleshooting.
• From the search results, click on Troubleshooting and then select System and Security.
  
• Click on Power and then follow the prompts to successfully run the tool.

We are looking forward to your response.

 

random restarts

Hi Lili,

Hardware failure or system instability can cause the computer to
randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

• Press Windows key.
• Type Troubleshoot.
• Under Find and fix other problems look for
  Power.
• Then Run the troubleshooter.

Update us with the outcome and if you need further assistance.

 

Random restarts

when you start the computer up press F8 repeatedly until you get a list of how to start windows, choose do not automatically restart on system failure. if your getting bsod's list what your getting here so we can further help you. IF the system is not getting bsod's and still restarting as you say then i would look into getting a line conditioner for your computer as you might be having power issues.