Windows 10: Random Scrolling

Hello hello!


This morning after turning on my PC, i seem to have run into an odd issue, and I ca't seem to find any sort of fix for it. I've been on with Microsoft support 2 separate times, but they don't seem to be able to fix the issue, or they fix it and it comes straight back 5 minutes later.

My mouse seems to be scrolling on it's own. Not constantly, but now and then. It'll scroll down a few lines, and sometimes back up into place. This seems to happen both when I'm using the mouse actively, and when I'm not touching the computer at all. It happens on any page or application with the capability to scroll, and is even messing with accessibility features which require the use of scrolling Such as increasing zoom level in different windows


I should note that I have the "scroll inactive windows when I mouse over them" option turned OFF! I have also tried with 2 other mice, both of which also produced the issue, so I've ruled out the possibility that my mouse is defective or broken.


I've also attempted to update the driver, and flat out reinstall from scratch. I've tried plugging it into different ports as well, and the issue persists each and every time. It's happening as I'm typing this post.


As you can probably imagine, it's very irritating, as it's causing me to misclick things.


I'm running Windows 10 Pro, updated a few days ago.

The primary mouse is the Razer Basilisk

I also tried a few other mice as I said.

The PC is a custom build, which I've had for 7 months. This issue is new.

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

not scrolling

Hi Donna,

This may have occurred due to a mouse driver conflict or a hardware issue that caused this. For us to help you with this, kindly answer the following questions:

• What is the make and model of your mouse? Is it wired or wireless?
• Have you made any recent changes to your computer?
• What troubleshooting steps have you done so far?

On the other hand, we suggest that you check this
article. Kindly perform the steps as our initial troubleshooting and see if there will be any changes on scrolling.

Kindly get back to us further assistance.

 

Page scrolling on its own

We appreciate your response. To troubleshoot your issue, we suggest that you follow these steps below on how to modify Touchpad Scrolling Settings.

• Go to Control Panel.
• Click Mouse and choose Touchpad tab.
• Locate the Scrolling Settings area within the touchpad properties tab. Adjust the settings to meet your needs.
• Click OK.

Let us know if you need additional help.