Windows 10: Random "services and controller app" appeared in my new pc

So i just got a new pc litterally one day ago. I only got to install 2 cracked games that i had on a USB. (Dont judge me) But suddenly today when decided to boot it up windows defender popped up asking me if i want to allow access to this "services and controller app" i looked online and nobody had any idea what it is or what it does. Some people reported that it has very high cpu usage in task manager and some people think its some kind of virus. I decided not to allow access to it in windows defender and it still shows up running in the background in task manager. It's cpu usage to me is at 0% so far. I have no idea how it could have got in my pc except for those 2 games that i installed on it but i already had those 2 games installed on the other pc and they were fine. Does anyone have any idea what this is or what it does?? I got this pc yesterday and it is pretty expensive so i pray tp god this is no virus.

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:)

 

My pc takes for ever to shut down when i restart

Suggest cleaning up your startup list .There may be many services / Apps you can remove on startup which is not needed on boot or during shutdown.
Before you shutdown the Pc check what is running in Task Manager as a program or service in not killing the process on shutdown

Would suggest cleaning up running apps and services -Autoruns, StartupMonitor,HighjackThis,
Malware Scan - Malwarebytes,ADWcleaner, Combofix

 

Services and Controller app Random High CPU usage.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern, as the Services and Controller app process is taking high CPU usage. We looked in to this and would suggest you to the PC in clean boot status and then check the CPU usage for Services and Controller app process. If the
result is positive, then we need to check which app is guiding the Services and Controller app process to high CPU usage.



Restart the computer by using a clean startup



Disclaimer: Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue.
Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



To perform a clean boot on the computer refer to the article

How to perform a clean boot in Windows.



If performing a clean boot fixes the issue then, please refer to the section
How to determine what is causing the problem after you do a clean boot
to check which program is causing the issue.



Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.



In order to get clarity and to assist you further, please reply with the answers to the questions below.

• Was there a major change or an update on your system, prior to which you weren't facing this issue?
• What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
• What is the make and model of the PC?

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Services and Controller app Random High CPU usage.

When i look on task manager, I will sometimes see Services and Controller app using around 30-40% CPU sometimes when i am playing games, this happens and total cpu usage goes to 100%, and it seems to make my voice call sound weird.

For some context, this always happens on start-up and then at random times. I use a laptop.





Is there anyway to fix this? and if not fixable what is the Services and Controller app process doing?