Windows 10: Random system crash resulting in PC restart without any error

Since a few weeks I have the problem that my PC crashes and restarts itself without any error message. No changes in hardware have been made around the time of the first crashes. The crashes also seem to occur more regular on some days without any reason.

This usually happens during moments when GPU and CPU usage is higher than normal, e.g. gaming. After the automatic reboot, gaming performance also seems worse than normal, resulting in less FPS.

In the event viewer I get the following error:

<System>

<Provider Name="Microsoft-Windows-Kernel-Power"
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreatedSystemTime="2020-12-12T16:36:28.980673800Z" />
<EventRecordID>18988</EventRecordID>
<Correlation/>

<ExecutionProcessID="4" ThreadID="8" />

My guess is that this crash is related to temperatures or the PSU. However, temperature readings seem to be normal I don't know how to log them during crashes but they seem normal. I also know my PSU provides enough power, however I don't know how to check the integrity of the PSU. Memory diagnostics also proved the memory is working fine. Thoughts and suggestions are more than welcome!

:)

 

random restarts

Hi,

If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• What changes have you made to the device before this issue occurred?
• What troubleshooting steps was already performed to your laptop?

In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

• Open the Control Panel.
• Using the search bar at the upper-right corner, type troubleshooting.
• From the search results, click on Troubleshooting and then select System and Security.
  
• Click on Power and then follow the prompts to successfully run the tool.

We are looking forward to your response.

 

Random restarts

Ugn more rig problems TPU!

Been getting random restarts since I changed back to my old HDD *( needed to run a repair on it)

Seeing as that's the only difference I'm guessing its that, but can a HDD problem cause random restarts like that?

I get no blue screen and no error reports when I get back to windows, its like I've done it myself, only it instantly goes to the booting up screen rather then shutting down as usual.

Any ideas?

Thinking it could be a virus/ or the HDD is really borked.


If it does turn out to be HDD, anyone want to sell me one for cheap? *Laugh :laugh:




* Since my system crash a few weeks ago been running of a 80gb 2.5 harddrive rather then my maxtor 500gb

 

Random restarts

when you start the computer up press F8 repeatedly until you get a list of how to start windows, choose do not automatically restart on system failure. if your getting bsod's list what your getting here so we can further help you. IF the system is not getting bsod's and still restarting as you say then i would look into getting a line conditioner for your computer as you might be having power issues.