Windows 10: Random Unprompted Restarts/Shutdowns

Hi there,


I've been having some issues that I'm not sure come from a hardware or software problem.


For a few months now, my PC either triggers an instant reboot or shutdown, while I'm gaming or watching movies.


Today I managed to stop the restart because I had some Excel sheets unsaved and Win prompted me to either close all or cancel. Hit the cancel button and it stopped. If I didn't have that, I know how it would've gone.


In the event logs all I see are the following:




Log Name: System

Source: User32

Date: 10/6/2020 3:03:21 PM

Event ID: 1073

Task Category: None

Level: Warning

Keywords: Classic

User: DESKTOP-BMETUJ0\Magus

Computer: DESKTOP-BMETUJ0

Description:

The attempt by user DESKTOP-BMETUJ0\Magus to restart/shutdown computer DESKTOP-BMETUJ0 failed

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="User32" Guid="{b0aa8734-56f7-41cc-b2f4-de228e98b946}" EventSourceName="User32" />

<EventID Qualifiers="32768">1073</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2020-10-06T12:03:21.605277200Z" />

<EventRecordID>17919</EventRecordID>

<Correlation />

<Execution ProcessID="904" ThreadID="11304" />

<Channel>System</Channel>

<Computer>DESKTOP-BMETUJ0</Computer>

<Security UserID="S-1-5-21-1451099498-455836199-693753780-1001" />

</System>

<EventData>

<Data Name="param1">DESKTOP-BMETUJ0</Data>

<Data Name="param2">DESKTOP-BMETUJ0\Magus</Data>

</EventData>

</Event>




Log Name: System

Source: Microsoft-Windows-DistributedCOM

Date: 10/6/2020 3:03:36 PM

Event ID: 10016

Task Category: None

Level: Warning

Keywords: Classic

User: DESKTOP-BMETUJ0\Magus

Computer: DESKTOP-BMETUJ0

Description:

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID

{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}

and APPID

{15C20B67-12E7-4BB6-92BB-7AFF07997402}

to the user DESKTOP-BMETUJ0\Magus SID S-1-5-21-1451099498-455836199-693753780-1001 from address LocalHost Using LRPC running in the application container Unavailable SID Unavailable. This security permission can be modified using the Component Services administrative tool.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

<EventID Qualifiers="0">10016</EventID>

<Version>0</Version>

<Level>3</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2020-10-06T12:03:36.852447900Z" />

<EventRecordID>17922</EventRecordID>

<Correlation ActivityID="{4e7c0e5a-4aa6-4b2e-92fb-49a8cb6ef41e}" />

<Execution ProcessID="1128" ThreadID="11628" />

<Channel>System</Channel>

<Computer>DESKTOP-BMETUJ0</Computer>

<Security UserID="S-1-5-21-1451099498-455836199-693753780-1001" />

</System>

<EventData>

<Data Name="param1">application-specific</Data>

<Data Name="param2">Local</Data>

<Data Name="param3">Activation</Data>

<Data Name="param4">{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}</Data>

<Data Name="param5">{15C20B67-12E7-4BB6-92BB-7AFF07997402}</Data>

<Data Name="param6">DESKTOP-BMETUJ0</Data>

<Data Name="param7">Magus</Data>

<Data Name="param8">S-1-5-21-1451099498-455836199-693753780-1001</Data>

<Data Name="param9">LocalHost Using LRPC</Data>

<Data Name="param10">Unavailable</Data>

<Data Name="param11">Unavailable</Data>

</EventData>

</Event>


Log Name: System

Source: Service Control Manager

Date: 10/6/2020 3:04:37 PM

Event ID: 7040

Task Category: None

Level: Information

Keywords: Classic

User: SYSTEM

Computer: DESKTOP-BMETUJ0

Description:

The start type of the Background Intelligent Transfer Service service was changed from demand start to auto start.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

<EventID Qualifiers="16384">7040</EventID>

<Version>0</Version>

<Level>4</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2020-10-06T12:04:37.104782700Z" />

<EventRecordID>17923</EventRecordID>

<Correlation />

<Execution ProcessID="968" ThreadID="14568" />

<Channel>System</Channel>

<Computer>DESKTOP-BMETUJ0</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="param1">Background Intelligent Transfer Service</Data>

<Data Name="param2">demand start</Data>

<Data Name="param3">auto start</Data>

<Data Name="param4">BITS</Data>

</EventData>

</Event>



I want to mention that this is a fresh install, previous reinstallations did not fix the issue. Sometimes it happens on netflix, but most of the time while gaming Path of Exile Doesn't happen in any other game.

I tried using a different GPU, same problem, tried different PSU, same problem.


If I just use Word/browse/play any other game, leave the PC on for 10 days in a row... this reboot issue doesn't occur.


My PC specs:


Ryzen 2600x

Gtx 970

Samsung Evo SSd

Intel SSd

Vengeance LPX 16gb ram

MSI Gaming Plus Mobo x470


Any thoughts, would be greatly appreciated.

:)

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How do I unlock the drive where Windows 10 is installed?

 

random restarts

Hi,

If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• What changes have you made to the device before this issue occurred?
• What troubleshooting steps was already performed to your laptop?

In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

• Open the Control Panel.
• Using the search bar at the upper-right corner, type troubleshooting.
• From the search results, click on Troubleshooting and then select System and Security.
  
• Click on Power and then follow the prompts to successfully run the tool.

We are looking forward to your response.

 

Windows 10 Stuck on Repair, getting random shutdown.

We just want to verify a few things about the issue you're having with the issue that's going on on your PC. Please provide answers to the questions below:

• Can you tell us what were the troubleshooting steps that you have done so far?
• About the random shutdown, is this concern happening prior to the update?

We'll wait for your reply.