Windows 10: Random windows crashes

Discus and support Random windows crashes in Windows 10 Ask Insider to solve the problem; I'm lost on what to do. For the past 2-3 months my PC is has been freezing at random times sometimes multiple times and other times after a few days... Discussion in 'Windows 10 Ask Insider' started by /u/Frozenz0ne, Nov 30, 2020.

  1. Random windows crashes


    I'm lost on what to do. For the past 2-3 months my PC is has been freezing at random times sometimes multiple times and other times after a few days again. While this freezing occurs I am still able to typ/ use my mouse but I'm unable to close programs and shut off the PC. The only way to turn off the PC is to do a manual shut off with the physical power button.

    Since then I have updated to the windows 20H2 updates, did all the SFC, DISC and memory scans without seeing any problems. Also scanned both my M2 drive and HDD and they didn't give any problems either.

    From what I assume there is also an increase in freezing chance whenever I let my monitors go to sleepmode aswell as the HDMI monitor not waking up after moving the mouse. This is however not the only time the crash occurs.

    Sometimes it happens after 5 mins after startup and sometimes it happens after a few hours it feels completely random. The only error that shows up on my PC at all is: Session "PerfDiag Logger" stopped due to the following error: 0xC0000188 but does not occur a set time period before the crash.

    I also reinstalled the latest AMD chipset drivers but they didnt seem to make any difference.
    I noticed today that the PC also has problems with installing the latest windows update due to the following error: Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x8007000d).

    If anyone has any suggestions/knows how to help i'm open for it as I'm totally lost.
    If you need any further information let me know.



    The PC itself is only 4 months old with all the parts bought new:
    specs list:
    [PCPartPicker Part List](https://pcpartpicker.com/list/fZJYW3)



    Type|Item|Price

    :----|:----|:----

    **CPU** | [AMD Ryzen 5 3600X 3.8 GHz 6-Core Processor](https://pcpartpicker.com/product/3WYLrH/amd-ryzen-5-3600x-38-ghz-6-core-processor-100-100000022box) | $281.99 @ Amazon

    **Motherboard** | [MSI B450 GAMING PRO CARBON MAX WIFI ATX AM4 Motherboard](https://pcpartpicker.com/product/mc...4-motherboard-b450-gaming-pro-carbon-max-wifi) | $159.99 @ B&H

    **Memory** | [Corsair Vengeance LPX 16 GB (2 x 8 GB) DDR4-3200 CL16 Memory](https://pcpartpicker.com/product/p6RFf7/corsair-memory-cmk16gx4m2b3200c16) | $63.99 @ Best Buy

    **Storage** | [ADATA XPG SX8200 Pro 512 GB M.2-2280 NVME Solid State Drive](https://pcpartpicker.com/product/kV...-m2-2280-solid-state-drive-asx8200pnp-512gt-c) | $64.98 @ Amazon

    **Storage** | [Seagate Barracuda Compute 2 TB 3.5" 7200RPM Internal Hard Drive](https://pcpartpicker.com/product/mw...tb-35-7200rpm-internal-hard-drive-st2000dm008) | $54.48 @ Newegg

    **Video Card** | [MSI GeForce RTX 2060 SUPER 8 GB VENTUS GP OC Video Card](https://pcpartpicker.com/product/pL...-gp-oc-video-card-rtx-2060-super-ventus-gp-oc) | $799.99 @ Amazon

    **Power Supply** | [Corsair TXM Gold 650 W 80+ Gold Certified Semi-modular ATX Power Supply](https://pcpartpicker.com/product/PV...d-semi-modular-atx-power-supply-cp-9020132-na) | $109.99 @ Corsair

    **Operating System** | [Microsoft Windows 10 Home OEM 64-bit](https://pcpartpicker.com/product/wtgPxr/microsoft-os-kw900140) | $99.99 @ Newegg

    | *Prices include shipping, taxes, rebates, and discounts* |

    | **Total** | **$1635.40**

    | Generated by [PCPartPicker](https://pcpartpicker.com) 2020-11-30 13:46 EST-0500 |

    submitted by /u/Frozenz0ne
    [link] [comments]

    :)
     
    /u/Frozenz0ne, Nov 30, 2020
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Nov 30, 2020
    #2
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Nov 30, 2020
    #3
  4. vinsterX Win User

    Random windows crashes

    Random Crash/Freeze on Build 10130


    Hello everyone.

    I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

    1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
    2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.
    In both cases, I have to hold the power button in to shut down the computer for a restart.

    Any direction or help would be greatly appreciated.
     
    vinsterX, Nov 30, 2020
    #4
Thema:

Random windows crashes

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