Windows 10: Randon BSOD - new video card

Discus and support Randon BSOD - new video card in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi everyone, so I bought a new video card (rx 570) and uninstalled the drivers from my last video card (I think I uninstalled, but maybe I missed... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by lucasbcruz94, May 14, 2018.

  1. lucasbcruz94 Win User

    Randon BSOD - new video card


    Hi everyone,

    so I bought a new video card (rx 570) and uninstalled the drivers from my last video card (I think I uninstalled, but maybe I missed something) . Before I changed the video cards, I got some BSOD, but it was not usual so I didn't mind. When I changed I got more than 3 bsod in less than 2 days. Saturday and Today. So I think it is really the video card, but why? It is some conflict with something remaining from the last video card? Or the drivers of the new video card is doing this? I attached the files from the analysis on the thread
    ThanksDESKTOP-8UE5Q9B-14_05_2018__04114,39.zipDESKTOP-8UE5Q9B-14_05_2018__05331,01.zipDESKTOP-8UE5Q9B-14_05_2018__04114,39.zipDESKTOP-8UE5Q9B-14_05_2018__05331,01.zip

    :)
     
    lucasbcruz94, May 14, 2018
    #1
  2. Mark Lenox Win User

    BSOD when running video card

    I just got another BSOD, the third since installing Windows 10. This time the error was "VIDEO_SCHEDULER_INTERNAL_ERROR"

    Dear, Microsoft, this is a SURFACE PRO 3 - YOUR MACHINE. Please explain why your latest operating system does not work on the video card of YOUR FLAGSHIP DEVICE.

    NOW! I PAID YOU THOUSANDS FOR THIS.
     
    Mark Lenox, May 16, 2018
    #2
  3. Syed N Win User
    BSOD when running video card

    Hi,

    Thank you for posting on Microsoft Community.

    From the error it appears that the issue is relates to Video drivers. May not necessarily the video card itself.

    You may try the following:

    Method 1: Please check to see if installing the latest Windows Updates helps fix the issue.


    • Go to Start and then Settings.

    • Click Update and Recovery

    • Check for updates under Windows Updates.
    Method 2: Update the latest drivers for your video card from the manufacturer website.

    Let us know if the issue persists.
     
    Syed N, May 16, 2018
    #3
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Randon BSOD - new video card

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