Windows 10: Ransomware Daughters Computer

No, the web page has been talked about many times on this forum. It's not a virus or malware at all. It doesn't install anything on your computer. It's just a page that uses tricks of javascript in combination with auto-opening the same page if you close the browser. It doesn't actually infect your computer with anything.

It's not fun, but you can get rid of it by just disabling your internet connection, killing the browser, and re-opening it (with internet still disabled), then closing the tab again. It's strictly a tricky browser page. That's it.

It sounds like you also had other malware though, in addition to that problem. That malware might have been on the computer for a long time without being noticed. You just found it because the tricky page prompted you to scan for malware.

Regardless, Ransomware is very specific. It encrypts your data, and then demands payment to get that data back. Pretending to be Microsoft isn't ransomware.

This may seem like an argument of semantics, but it's not. Ransomware is a huge risk compared to most normal malware. It's so dangerous, and so common, that it's gravely important to distinguish it from malware that can be easily fixed.

 

ran·som·ware
ˈransəmˌwe(ə)r/
noun
noun: ransomware; noun: ransom-ware
a type of malicious software designed to block access to a computer system until a sum of money is paid.


Matters not whether it encrypts.

 

Regardless, I thank you all for the help and getting it done!

 

ive had to fix ransomware twice now on girlfriends computer, and what i have found to be a qick fix is providing
your computer has built in recovery, stored on a hidden drive. You can find this out when using diskpart

use F8 to access command prompt .use diskpart to quick format c: . This removes the lock on drive, and wipes all the data.
restart computer and via f8 , you can now use reset my computer options to get your computer back

hope that helps,