Windows 10: Rare random crash 0x8000000000000002

Discus and support Rare random crash 0x8000000000000002 in Windows 10 Software and Apps to solve the problem; Hello,from time to time the PC just shuts off and restarts immidiately. No bluescreen, just like I would disconnect the power for 1 second. Always... Discussion in 'Windows 10 Software and Apps' started by Rennfisch, Nov 28, 2023.

  1. Rennfisch Win User

    Rare random crash 0x8000000000000002


    Hello,from time to time the PC just shuts off and restarts immidiately. No bluescreen, just like I would disconnect the power for 1 second. Always during gaming but I use it for gaming 99% of the time, so thats not surprising. System is the same since 3 years, problem occured during the last months, maybe one time every two weeks. No specific situation to trigger it, I just would say if it occurs it occurs during the first 5-10 minutes after startup. Specs:Win 11 23H2 newest available Updates, AMD Ryzen 7 5800x, Asus TUF X570Pro Wifi, G.Skill DIMM 32 GB DDR4-3600, Asus Tuf RTX 3080, 2x M2

    :)
     
    Rennfisch, Nov 28, 2023
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Nov 28, 2023
    #2
  3. vinsterX Win User
    Random Crash/Freeze on Build 10130


    Hello everyone.

    I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

    1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
    2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.
    In both cases, I have to hold the power button in to shut down the computer for a restart.

    Any direction or help would be greatly appreciated.
     
    vinsterX, Nov 28, 2023
    #3
  4. ARC
    Arc Win User

    Rare random crash 0x8000000000000002

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
Thema:

Rare random crash 0x8000000000000002

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