Windows 10: Razer Surround Sound 7.1 Not Showing as Output Device Windows 11

I've installed RazerX Surround Sound 7.1 to use it as the default output device for my Windows 11 PC. All the requirements check out i.e., 64-bit, activated with code but for some reason, it doesn't show up as an option in the output devices. So far I've tried uninstalling-reinstalling to no avail. Thanks to anyone who could help!

:)

 

Surround Sound on PC

There are two factors that will enable the 7.1 Surround sound. Hence I also have Dolby Atmos Supported 7.1 sound at my home as 7+1 surround sound system, I can say that it is either a windows update issue or driver issue. We verified that's it is not windows update hence the update that causes problem is not installed yet the driver part still leaves me some question marks. Those Options on Spatial sound enable the output to be anything more than just 2.0, so if the output is supported including output device the option will be available. Its just a mismatch between software and the hardware of the Headset.

I had the issue where my 7.1 stoped working providing me with surround sound yet was able to get it back removing the update that caused it.

I could now suggest to Uninstall audio driver entirely any available in windows safe mode, including the Razer Software and then restart windows to boot up Normally and allow windows to install the basic drivers.

If windows doesn't recognize it then update it manually in device manager. Let Windows install the basic drivers for both the Sound Card and the Headset.

Let's see if this will enable the option.

PS: As long as you are not using the 3.5 Audio jack as connection, These steps should help out at a point.

Sincerely

Independent Advisor

Harun

 

Windows 10 audio stutters regardless of driver or output used, more noticeable on the toslink and surround sound.

• What device are you using? A laptop or a computer?
• Its a desktop, i listed the components in the original post.
• Do you have an external speaker?From which device does the sound come out from? From the TV or from the device?
• I listed the outputs in the original post. The issue exists on all outputs and exists on the tv speakers, surround sound speakers, and headset.
• What other troubleshooting steps have you tried so far?
• I have listed the troubleshooting steps that i can remember in the original post.

 

High pitched buzzing in Microsoft Store games with Razer Nari on surround sound

This isn't with every game, but for some reason some games (current examples being Minecraft W10 and Bridge Constructor Portal) have a high pitched buzzing sound replacing normal audio whenever I am on the THX Surround Sound audio output. If I go to the
Razer Nari Game output (the stereo audio output) the sound is normal but sounds worse due to how the headset work. Anyone know how to get sound working on surround sound?