Windows 10: RDP Remote Desktop not retaining window positions after upgrading to Windows 1903 and 1909

After upgrading our workstations to Windows 10 1903 and 1909, we noticed that every time we re-established a remote session most of the open windows would shift or collapse to just one monitor - all the windows position has been lost.


This started happening after upgrading to 1903, and it's happening to all my Windows 10 users using 1903 and 1909 with multiple monitors.

I have tested this on different machines using different monitors and is reproducible when using two or three monitors.


Anyone else experiencing this issue and has a solution?

Note: Disabling "Use WDDM graphics display driver for Remote Desktop Connections" doesn't solve this issue.

:)

 

Win 10 1903 RDP (Remote Desktop) not retaining window positions or task bar positions (multiple monitors)

Hello,

I'm unable to figure this out after hours of searching and trying things so I'm hoping someone here can help.

Recently my remote systems were updated to windows 10 1903 and since then every time I reconnect (hit the close button, re-establish a remote desktop session) all of my windows and task bar that I re-locate to my other monitors are all crammed back on the
center monitor. I have three monitors. Note that this all worked fine before this update.

Setup:

Main computer:

Win 10 (1807, 1903 now since I upgraded thinking it was a comparability issue)

i7 8700k

nvidia 1060

Remote Computer 1:

Windows 10 (1903)

i7 4770

intel integrated graphics

Remote computer 2:

Windows 10 (1903)

xenon 14...

AMD hd 400 or something (dell)

Remote computer 3:

Windows 10 (1903)

i7 8700

intel HD 600 integrated

Things I've tried:

- I upgraded my main PC to 1903 thinking maybe if I had it on the same version it might fix it. This resulted in my third monitor not receiving signal until I unplugged all of them, powered them all down, and plugged them in sequentially. Separate issue
I suppose.

- I updated the remote pc's with all the latest patches from windows. Checked graphics drivers are up to date.

- I tested remoting in from two other computers on windows 10, one with two monitors, one with three, same issue.

- I looked at the windows logs on the computers and there doesn't seem to be any error logs created by the remote connection event (like a graphics driver crash or similar)

- I ran sfc and similar to check for corruption and nothing of note came up.

Observations:

- This seems similar to what happens when you clean install a graphics driver where it bumps from one monitor low res and back.

- I am aware of the black screen issue with RDP and 1903. The fix is to use a default windows display adapter which only supports low res and one monitor so its kind of pointless to try that.

- Given the range of hardware spanning 4 generations it seems unlikely to be a "old computer, not compatible" issue.

Thanks for your time,

"Reload"

 

Win 10 1903 RDP (Remote Desktop) not retaining window positions or task bar positions (multiple monitors)

Hi,



Thank you for writing to Microsoft Community Forums.



This could be an issue with the snap feature. You may want to turn the feature off and see if it helps.

• Open Settings and navigate to System > Display.
  
• On the right pane, turn off the Snap feature.
  
• Exit Settings and try establishing a RDP connection to see if the issue persists.
  

In case the issue persists, I would suggest you to post your query in the
IT Pro TechNet Forums, where we have support professionals well equipped the knowledge on
Remote Desktop connections.



Let us know how it goes.

Regards,

 

Remote Desktop Options

I have Windows 7 machine which is on 24/7 which I would like to remote into with security and ease kept in mind. What are your suggestions? Is RDP good enough?