Windows 10: RDP: The disconnect reason is 4408

Discus and support RDP: The disconnect reason is 4408 in Windows 10 Gaming to solve the problem; I'm trying to get RDP using an AzureAD profile for our company and have been struggling. While I got it working well on a Windows 11 laptop, I cannot... Discussion in 'Windows 10 Gaming' started by AlexOneOak206, Apr 21, 2023.

  1. RDP: The disconnect reason is 4408


    I'm trying to get RDP using an AzureAD profile for our company and have been struggling. While I got it working well on a Windows 11 laptop, I cannot get it to work on a Windows 10 laptop. I've set them up exactly the same way and am using the exact same settings in the RDP file, but every time I go to connect, RDP fails with error "An internal error has occurred."When I dig into the Event Viewer logs, I see Event ID 139 which states: "The server security layer detected an error 0x80090304 in the protocol stream and the client Client IP: XXX.XXX.XXX.XXX has been disconnected". This is foll

    :)
     
    AlexOneOak206, Apr 21, 2023
    #1

  2. RDP

    Hi Nikki,

    We can see here that you are having issues using (RDP) Remote Desktop Protocol on your computer. There are several reasons why you are experiencing this concern. To set your expectation, we will be doing some troubleshooting steps to isolate
    this problem. Before we proceed, may we know the following:

    • Any changes made on the computer prior to this concern?
    • What troubleshooting steps have you tried so far?
    • Is this the first time that you encountered this problem?
    • When did you notice about this issue?
    • Can you send us a screenshot with the error message that you are getting? Note: Please do not include any personal information.
     
    Desiree Yau, Apr 21, 2023
    #2
  3. ferose354 Win User
    windows 10 RDP disconnection issue

    i have windows 10 laptop. i do RDP to windows and Linux machines in Azure cloud.

    The RDP is through Cisco anyconnect VPN. using VPN, we connect to our office network first and then we connect to the Azure VMs.

    intermittently the RDP is getting disconnection with the following error. sometimes it works for few mins and then disconnect. for some users, it disconnects immediately.

    "Because of an error in data encryption, this session will end. Please try connecting to the remote computer again"

    taking pcap on the local client, i see the client is sending Rest.

    RDP event logs in Microsoft-Windows-TerminalServices-RDPClient%4Operational say the any of the following: messages

    RDPClient_SSL: An error was encountered when transitioning from TsSslStateHandshakeInProgress to TsSslStateDisconnecting in response to TsSslEventHandshakeContinueFailed (error code 0x80004005).

    RDPClient_SSL: An error was encountered when transitioning from TsSslStateHandshakeComplete to TsSslStateDisconnecting in response to TsSSlNotifyUpperHandlerFailed (error code 0x80004005).

    if i disconnect from VPN, no RDP disconnection and its smooth.

    any clue about what this error means?
     
    ferose354, Apr 21, 2023
    #3
  4. Saintnick Win User

    RDP: The disconnect reason is 4408

    RDP to W10 disconnected after a few seconds


    Wow, well found xoy. I can confirm this issue still persists as of May 2016.

    I would very strongly advise against using RDP "wrappers" out of obvious security reasons.
     
    Saintnick, Apr 21, 2023
    #4
Thema:

RDP: The disconnect reason is 4408

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