Windows 10: RDP

Discus and support RDP in Windows 10 Software and Apps to solve the problem; I guess I am showing my age.In times past I was able to use RDP to remotely connect from my pc to a remote host pc - provided that remote pc was RDP... Discussion in 'Windows 10 Software and Apps' started by David Neville, Jul 11, 2022.

  1. RDP


    I guess I am showing my age.In times past I was able to use RDP to remotely connect from my pc to a remote host pc - provided that remote pc was RDP enabled and the fire-wall was opened for the RDP port.These days it seems much more complex.Is there a step-by-step instruction sheet to follow? Or, better, is there an app/utility which configures the host more-or-less automatically?

    :)
     
    David Neville, Jul 11, 2022
    #1

  2. RDP

    Hi Nikki,

    We can see here that you are having issues using (RDP) Remote Desktop Protocol on your computer. There are several reasons why you are experiencing this concern. To set your expectation, we will be doing some troubleshooting steps to isolate
    this problem. Before we proceed, may we know the following:

    • Any changes made on the computer prior to this concern?
    • What troubleshooting steps have you tried so far?
    • Is this the first time that you encountered this problem?
    • When did you notice about this issue?
    • Can you send us a screenshot with the error message that you are getting? Note: Please do not include any personal information.
     
    Desiree Yau, Jul 11, 2022
    #2
  3. RDP

    • Any changes made on the computer prior to this concern?

      Initially when we received the problem there wasn't any changes made on the computer since we couldn't figure out the problem, we upgraded the pc to windows 10. It fixed the problem momentarily and then it starts again. Then we re initiated the upgrade the
      same day I wrote this post and it was fixed again and then on today the issue is back
    • What troubleshooting steps have you tried so far?

      In the past we would delete the MS Licensing Protocol folder as suggested by so many other posts and restart the RDP connection ad administrator to rebuild it. This time around it didn't fix anything. Like I said previously we've tried to upgrade the PC and
      the fix is temporal
    • Is this the first time that you encountered this problem? No
    • When did you notice about this issue? I'm not sure when it started because I haven't been on this project that long but I would say within the last month based on me. Based on other conversations this has happened in the past.
    • Can you send us a screenshot with the error message that you are getting? Note: Please do not include any personal information.

      Sure
      RDP d7470294-b2af-4c9c-aa56-a971016a58bf.jpg
     
    NikkiGarcia02, Jul 11, 2022
    #3
  4. RDP

    RDP not working on MAC

    In order to keep things simple I suggest you start by using a Windows PC to connect to your RDP host.

    Remember also that the RDP host must run Windows Professional.
     
    Frederik Long, Jul 11, 2022
    #4
Thema:

RDP

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